Pull-A-Part
Dispatch Agent
ATLANTA, GA
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 27 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Description
Top Benefits
Medical, Dental & Vision Insurance – Low-cost or FREE coverage options
FREE Life & Short-Term Disability Insurance
Long-Term Disability Insurance – Based on age and earnings
401(k) with Company Match – 100% match on first 3%, 50% on next 2%
Paid Holidays & Vacation – 9 paid holidays + earned vacation
On-the-Job Training & Career Development
Employee Referral Bonus – $500 per successful hire
Employee Assistance Program (EAP) – Free confidential counseling and wellness support
Pull-A-Part is seeking a detail-oriented Dispatch Agent to support customers, drivers, and store locations in a fast-paced environment. The ideal candidate brings strong communication skills, excellent customer service, and the ability to manage a high volume of calls and emails.
Your Impact
You will help keep vehicle buying and pickup activities running smoothly by providing timely support, maintaining accurate information, and coordinating requests among customers, drivers, and store teams.
What You Will Do as a Dispatch Agent
Answer and manage calls from customers, drivers, and store locations.
Send and respond to emails professionally and promptly.
Understand and apply vehicle buying laws and requirements across various states.
Verify VINs, update quotes, and reschedule appointments as needed.
Resolve customer service issues and escalate concerns to management when necessary.
Meet established call and performance goals.
Maintain accurate records and ensure attention to detail in all tasks.
Effectively multitask while managing calls, emails, and administrative duties.
What You Will Bring as a Dispatch Agent
Excellent customer service and communication skills.
Professional demeanor and strong attention to detail.
Ability to work in a fast-paced, team-oriented environment.
Strong multitasking and organizational skills.
Basic computer proficiency and data entry experience.
Previous dispatch, logistics, call center, or customer service experience preferred.
Strong attendance record with the ability to consistently report to work on time and adhere to scheduled shifts.
What Success Looks Like
The successful Dispatch Agent provides responsive customer service, maintains accurate records, meets call and performance goals, and consistently follows through on requests while reporting to work on time for scheduled shifts.
About Us
Pull-A-Part is a nationwide leader in used auto parts, known for innovation, sustainability, and community impact. We focus on environmental responsibility and customer care.
Learn more: https://about.pullapart.com
Our Core Values
Respect – Every person matters
Help – We support each other’s goals
Learn – Training and asking questions encouraged
Grow – Opportunities to advance and thrive
Equal Opportunity Employer
Pull-A-Part is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Listed on hirly, a job board. hirly is not the employer: Pull-A-Part is hiring for this role.
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