Dispatcher III - Glenn (Ord Bend), CA

Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”

Role Overview:

A Dispatcher III coordinates product shipments and transfers between branches and distribution centers as well as assisting in all aspects of customer service including product selection, order processing and inventory management.

A Sample of What You’ll Do in this Role:

Take calls, process orders, and prepare shipments for pickup or delivery

Coordinate transfers of products between branches and the main site

Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads

Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers

Answer telephone and computer inquiries about product orders

Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public

Conduct physical inventory counts of products stored in warehouses and bulk storage areas

Calculate total quantities of products by weight and/or volumetric measurements

Perform receptionist duties as needed by responding to calls and visitors in a professional manner

Process incoming and outgoing mail, order and maintain office supplies, and maintain computer and other hard and soft filing systems

Work extended hours and flexible schedules are a requirement during the busy season

What You Bring to the Role:

Ability to read, analyze, and interpret written procedures and reports in English

Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.

Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to sit at a desk or computer terminal to perform writing, and keying/typing information

High school graduate or equivalent

Your Digital & Technology Capabilities:

Proficiency with Microsoft Office and computer systems to process orders, maintain records, manage shipping documentation, and respond to customer inquiries

Ability to analyze shipment, inventory, and operational data to support accurate decision-making and efficient dispatch operations

Comfortable learning and utilizing new technologies, including transportation management systems, digital collaboration tools, workflow automation solutions, and AI-powered tools such as Microsoft Copilot to improve productivity and service levels

What Makes You a Great Fit:

You are fluent in English, both verbal and written

You have solid communication skills on the telephone, two-way radio, and in person

You have good computer skills including knowledge of Microsoft Office

You have solid mathematical skills

You have a customer service orientation

You have strong organizational skills with the ability to prioritize multiple assignments

Compensation and Benefits:

The base compensation for this position ranges from $22.98 to $30.68 per hour. Please note that wages may vary depending on skills and experience.

This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/

#PO2025

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry’s best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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