Vidal Health Insurance TPA
District Coordinator - NHIS Niligris
Nilgiris, Tamil Nadu, India
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hirly's read of this role
- Seniority
- Mid level
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 18 Oct 2026
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the posting
Role Overview To deliver high-quality customer service by resolving queries and service requests, ensuring accurate claims processing, and strengthening customer satisfaction through effective coordination with TPAs, insurers, and internal teams. Reporting Structure: Reports to: Executive > Team Lead > Assistant Manager > Manager Principal Accountabilities: Resolve Customer Queries: Provide first-level support and close 90% of customer queries at the first point of contact. Claims Guidance: Ens…
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