Donation Attendant - Jonesborough, TN

Do you enjoy working outdoors, helping people, and being part of a mission-driven organization? Goodwill Industries of Tenneva is hiring Donation Attendants to join our team!

Our Donation Attendants are the first point of contact for donors, providing friendly service, helping unload donations, and ensuring items are handled safely and efficiently. Every day, your work helps support Goodwill’s mission of changing lives through employment, education, and training.

What You’ll Do

Provide exceptional customer service to donors, greeting each one with professionalism and appreciation.

Assist donors with unloading vehicles and ensure donations are handled safely and carefully.

Issue donation receipts and maintain accurate records of donors daily.

Sort donated items by category and place them in designated containers for processing.

Maintain the cleanliness, organization, and safety of the donation site at all times.

Assist truck drivers with loading and unloading donations as needed.

Work in various donation center locations as assigned.

Follow all company policies, safety procedures, and Goodwill’s Code of Ethics.

Report potential losses or safety concerns promptly to leadership.

What We’re Looking For

Excellent customer service and communication skills

Dependable, self-motivated, and able to work independently

Ability to stay organized and efficient in a fast-paced environment

Capable of standing, bending, reaching, and lifting up to 50 pounds regularly

Comfortable working in varying outdoor weather conditions

High school diploma or GED preferred

One year or less of work experience required — retail, warehouse, or customer service experience a plus

Strong judgment and professionalism when interacting with the public and coworkers

Why Join Goodwill Tenneva?

4 weeks of paid time off (for full time employees after introductory period)

Medical, dental, and vision insurance

Employee discount at Goodwill stores

Opportunities for growth and advancement

A meaningful mission - your work supports programs that change lives through the power of work

A supportive, mission-focused team environment

At Goodwill, every sale helps fund programs that empower people through work and training. Join us and be part of something bigger than just a job.

Apply today to start your Goodwill journey!

Goodwill Industries of Tenneva is an Equal Opportunity Employer.