Door and Hardware Specialist - Customer Service

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here .

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Door and Hardware Specialist is focused on creating door fabrication detail packages for the Door Fabrication Department.

This role is perfect for an individual who enjoys detail-oriented work, can multi-task and understands architectural drawings and specifications. This is an opportunity to build a career with an industry leader.

Job responsibilities include :

Create Door Fabrication detail packages for the Door Fabrication Department from customer quote requests, sales orders and shop drawings.

Check all data provided on a given project to ensure that the project is detailed accurately. (ACCURACY IS CRITICALLY IMPORTANT)

Check for hardware compatibility with doors and frames detailed.

Order vendor hardware for detailed projects.

Coordinate the receipt of vendor hardware.

Work with engineering department regarding door and frame detailing. Check door hardware schedules on shop drawings as needed.

What We Are Looking For

Ability to read, interpret, & understand architectural drawings and specifications

Must be computer literate and have current/proficient knowledge of Microsoft Excel and Word

Must be able to communicate effectively, demonstrate professional conduct; excellent written & verbal communication skills and have the ability to work under pressure

Because the job function may include communication with customers over the phone, communication skills must be clear, concise and with confidence

Experience in the Glass or Construction industry is a plus

What OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee

Work-life balance – PTO and holidays, including floating holidays you can choose

Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses

Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.