E-Commerce Lead

Job Description Summary:

• The E-Commerce Lead is responsible for end-to-end management and optimization of the brand’s official website and online sales operations. This includes ownership of product presentation, site performance, digital merchandising, and customer-facing e-commerce functions. The role ensures a seamless online shopping experience that drives conversion, supports brand positioning, and maximizes online revenue. Also we are expecting a highly creative and execution-driven Content Creator to lead short-form video production across TikTok and Instagram, while actively engaging with our community and shaping early-stage customer experience.
• This role is not just about operation and content creating — it sits at the intersection of content, community, and conversion, turning attention into engagement and ultimately into purchase intent.

Job Description:

Key Responsibilities

Own day-to-day operations of the brand website, including product listings, content, pricing, and inventory alignment

Ensure accurate and timely product information through close partnership with Product Development and internal teams

Lead PDP execution, driving content quality and ongoing conversion optimization

Drive SEO strategy to increase organic visibility and traffic

Own and optimize the Shopify platform, including backend management, integrations, and site performance

Oversee customer inquiries to ensure a responsive, brand-aligned experience

Manage membership and CRM operations, including user accounts and loyalty programs

Execute online-exclusive launches and digital campaigns

Analyze site performance and implement actions to improve conversion, sales, and user experience

Partner with Brand Experience Marketing on promotions and launches; collaborate cross-functionally to ensure seamless execution

Plan, create, and publish daily short-form content (TikTok, Reels)

Develop UGC-style content, product demos, and trend-based videos

Identify and execute viral content formats relevant to beauty audiences

Manage creator collaborations and UGC sourcing

Engage with comments, DMs, and community conversations (CX touchpoint)

Translate customer feedback into content ideas and product insights

Support in-person events, activations, and content capture

Collaborate with Growth team to align content with conversion strategy

Required Qualifications

Proven experience in e-commerce operations or digital retail management

Hands-on experience with Shopify, including site management, product setup, and app ecosystem

Strong understanding of website CMS, product merchandising, and online retail workflows

Knowledge of SEO best practices and performance optimization

Experience managing PDP content and driving conversion optimization strategies

Familiarity with CRM, membership systems, and customer service operations

Strong organizational and communication skills

Ability to work in a fast-paced, cross-functional environment

2–5 years experience in TikTok / social content creation (beauty preferred)

Strong understanding of TikTok algorithm, trends, and content formats

Ability to shoot, edit, and publish high-quality videos independently

Deep understanding of Gen Z / beauty consumer behavior

Benefits

Premium Medical Insurance Coverage

401(k) Savings Plan

Paid Time Off (PTO) based on seniority

Paid Holidays

Additional Workplace Offerings (subject to change or eligibility.)

Annual Bonus Plan

Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room

Summer Fridays

Complimentary Gourmet Breakfast, Lunch, and Dinner

Relocation Support for New Hires

Work Anniversary Recognitions

Congratulatory & Condolence Gifts

Employee Referral Bonus Program

License/Certification Reimbursements

Corporate Employee Discounts

Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card

Commuter Support (Shuttle Bus Program and EZPass Support)

Vehicle Perks

Qualification(s):

Education(s):

Bachelor of Arts (B.A): Marketing, Bachelor of Science (B.S): Digital Communications and Media/Multimedia

Work Experience:

Experience Range III: 4 - 8 years of relevant experience or industry exposure in a related field

Skill(s):

Digital Media, eCommerce Marketing, Online Marketing, Social Ecommerce, Web Commerce

Language(s):

Korean

Certification(s):

Not Applicable

The anticipated compensation range is

22.75 - 44.50 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.