eBiz Customs Import Specialist

At GHY, we don’t just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another.

For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care.

About the Role: The Customs Import Specialist is responsible for processing shipment releases for our clients in a timely and efficient manner and requires an advanced understanding of the release process, including pre and post release. This position must be able to effectively communicate with customs representatives as well as clients, carriers and vendors of GHY eBiz in a professional manner.

What You’ll Do:

Prioritize shipments by ETA for submission to customs both CBP and CBSA

Completion of Carrier eManifest

Engage in carrier, vendor and client communication via telephone and email

Monitor alerts

RMD Corrections

Ensure elogs and audit trails support actions

Assigned appropriate tariff classification to goods

Assign the PGA data to the database for the goods

Monitor entries for CADEX

Analyze/fix rejects

Other duties as required

What You’ll Bring:

Completion of grade 12 Education

Completion of CCS Designation

~5 years related industry experience

Preference will be given to those with a US license

Who You Are:

Ability to represent GHY professionally and collaborate effectively

Strong prioritization skills in a fast-paced, changing environment

Self-motivated and able to work independently

Exceptional attention to detail and problem-solving skills

Proficiency in Outlook, Word, and Excel

Excellent oral and written communication skills

Ability to meet tight deadlines

HOURS OF WORK:

Availability to work evening and overnight hours (typically beginning at 6:00 or 7:00 PM EST) and occasional weekends is required to support release processing activities. Scheduling flexibility is provided to accommodate these shifts.

We are an equal opportunity employer and value diversity.

All employment is decided based on qualifications, merit, and business need.