Email Account Manager

About the Role: Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing and we’re looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, sms, push and loyalty. This is a unique opportunity in a rapidly expanding company.

Responsibilities include but are not limited to;

Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives

Daily account management and optimization

Implementing proprietary technology and best practices

Responsible for driving, creating, managing, optimizing and reporting on campaigns

Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives

Interface and partnering with SBUs such as creative, client service and analytics

Manage client calls and conduct client presentations

Requirements:

Bachelor’s Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner)

Experience with SalesForce Marketing Cloud required

Experience with Google Analytics or Adobe Analytics required

Experience and/or passion working with DTC brands

General business acumen

Strong project management and ability to lead

Go-getter attitude with a desire to work in a fast-paced, exciting environment

Team player

Solution focused individual who thinks outside the box for clients

Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)

Ability to present data to clients in a meaningful way

Our interview process includes, but is not limited to the following:

Excel and Typing Test

AI Assessment

We offer a competitive salary and benefits based on ability level, including:

Base salary DOE

Unlimited vacation policy

Monthly Phone Stipend

Comprehensive Medical, Dental, and Vision insurance options

401(K) plan with matching

Dog friendly office

Hybrid work opportunity

Professional Development Program

About WITHIN

WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

Check out some of our work !

We weave AI into everything we do , using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.

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Locations

New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States

Bogotá: Carrera 14A # 101-47. Bogotá, Distrito Capital de Bogotá 110111, Colombia

Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México

AI-Assisted Screening Notice

As part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions.

If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at 315-533-2388.