Engineer Artificial Intelligence Application

Who We Are

At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.

We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.

Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose!

Education

Bachelor's degree in Computer Science, Information Technology, Data, Engineering, or a related field, or equivalent practical experience

Microsoft Copilot Studio, Power Platform, Azure AI, or related Microsoft certification preferred

Training or practical experience in prompt design, AI evaluation, knowledge grounding, or responsible AI preferred

Work Experiences

4+ years in AI solution development, automation, application development, data platforms, or enterprise technology

Hands-on experience building AI agents, copilots, chatbots, workflow automations, or advanced digital assistants

Experience with Microsoft Copilot Studio, Power Automate, Power Apps, SharePoint, Teams, Dataverse, or Azure AI

Experience building internal tools for operations, human resources , IT, finance, supply chain, stores, or customer-facing teams preferred

Retail or multi-site enterprise experience preferred

Skills

Strong understanding of prompt design, knowledge grounding, and AI testing methods

Ability to design agent instructions, conversation flows, prompts, knowledge grounding, actions, and escalation paths

Comfort configuring approved knowledge sources such as SharePoint, Dataverse, SQL, ServiceNow, internal documents, and enterprise data

Ability to work directly with business users and translate needs into practical AI solutions

Strong problem-solving skills and comfort working in fast-moving, ambiguous environments

Familiarity with Retrieval-Augmented Generation (RAG) patterns, Azure OpenAI, Microsoft Graph, APIs, enterprise search, AI safety, access controls, and data privacy preferred

Responsibilities

Build AI agents, copilots, and assistant experiences using Microsoft Copilot Studio, Azure AI Studio, Power Platform, SharePoint, Teams, and related Microsoft tools

Design agent instructions, conversation flows, prompts, knowledge grounding, actions, and escalation paths

Configure approved knowledge sources such as SharePoint, Dataverse, SQL, ServiceNow, internal documents, and enterprise data

Partner with business stakeholders to clarify requirements and convert use cases into working prototypes

Test agent performance for accuracy, completeness, hallucination risk, usability, and business fit

Improve agent quality through prompt refinement, knowledge tuning, evaluation frameworks, and user feedback

Package successful prototypes into reusable templates, starter prompts, and build patterns

Document agent configuration, data sources, known limitations, support model, and adoption guidance

Support pilots, collect feedback, and iterate quickly toward production readiness

Responsibilities may change; team members may be required to perform other duties as assigned

Physical Requirements & Attendance

Acceptable level of hearing and vision to perform job duties

Adhere to company work hours, policies, procedures, and rules governing professional staff behavior

Regular office attendance is required

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. ​