Enrollment Coordinator

Description

Auxiant’s Mission Statement and Core Values

Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.

• Core Values: Independent Solutions. REAL Results
• R espect
• E mpowerment
• A gility
• L eadership

Be part of a growing and prospering company as an Enrollment Coordinator . Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package.

Job Summary: To serve as a point of contact and resources for our plan sponsors, providers and internal customers

Essential Functions:

• •Application processing all Enrollments/changes/terminations for current clients
• •Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes
• •Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately
• •Creating ID Cards via requests from members, clients. Auditing ID cards to ensure accuracy
• •Create Certificate of Creditable Coverages when appropriate
• •Processing Coordination of Benefits (COB) and updating QicLink appropriately how claims are to be processed (Primary or Secondary)
• •Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately

Nonessential Functions:

Other duties as assigned

Education/Qualifications:

• •Excellent written and oral communication skills required; Ability to make verbal presentations
• •Ability to perform in a high pace working environment
• •Ability to multi-tasks multiple processes
• •Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel required
• •Ability to learn and effectively use insurance enrollment software
• •Excellent organizational skills and the ability to pay attention to detail required
• •Excellent problem solving and analytical abilities required
• •High school graduation or equivalent required; 1-3 years’ experience in insurance services, business administration or related field preferred
• •Experience in health plan enrollment or an insurance or HMO related environment highly desirable
• •Previous customer service experience preferred

*Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more