CoderPad

Enterprise Customer Success Manager

United States

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hirly's read of this role

Role family: Customer support
Seniority: Lead / management
Stated salary: $150,000 – $160,000 per year
Country: US
Work mode: Remote-friendly
First seen by hirly: 4 Nov 2026

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the posting

CoderPad's mission is to surface a person's skills in order to form badass teams that create impactful companies.

We’re looking for an Enterprise Customer Success Manager to support our enterprise net-new motion and protect existing customer revenue, working in a pod with one Enterprise Strategic Account Executive (SAE).

CoderPad serves more than 4,000 customers in over 165 countries.

You will advise customers with 10,000+ employees, support qualified opportunities before close, and remain the primary customer contact after close.

The SAE owns the sale; Solutions Engineering supports technical validation and pilots. You own implementation readiness, onboarding, adoption, value realization, and expansion identification.

Your portfolio includes existing and new customers. Balance presales, onboarding, and ongoing engagement based on customer goals, complexity, value, risk, and strategic opportunity.

This role reports to the Head of Customer Success.

Original posting on CoderPad's site ↗

Listed on hirly, a job board. hirly is not the employer: CoderPad is hiring for this role.

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