Enterprise Deal Operations Manager

WHY NEW ENGEN?

At New Engen, we help brands grow—not just bigger, but smarter. We’re a digital marketing agency built to drive meaningful impact across the entire customer journey, blending media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.

Some clients partner with us through long-term agency relationships. Others tap into specialized solutions—like Donut Studios, our in-house creative studio for platform-native and short-form content, or Acorn Creator Suite, our influencer marketing solution built for retail impact. While each solution brings its own focus and flavor, they’re all part of how we deliver for our clients, together, as one team.

We’re a collaborative group of strategists, creatives, analysts, and makers who are all in on helping brands—and each other—thrive. We work hard, stay humble, and build with purpose.

WHAT YOU'LL DO

This role exists to keep New Engen's largest enterprise opportunities moving. You'll own the operating cadence behind complex deals by bringing structure, visibility, and accountability to every stage of the deal lifecycle. Working directly alongside Enterprise Sales leadership, you'll ensure nothing operational slows momentum as opportunities move from deal through close and into delivery.

You'll frequently manage several enterprise opportunities simultaneously, coordinating work across Sales, Strategy, Finance, Legal, Staffing, Creative, Analytics, Media, and Delivery. Success means always knowing where every deal stands, what could put it at risk, and what needs to happen next before anyone has to ask.

• Own Enterprise Deal Operations
• Serve as the operational lead for active enterprise opportunities by managing timelines, dependencies, deliverables, approvals, risks, decisions, and next steps from deal through close. Create the structure that allows complex deals to move quickly while ensuring critical details never fall through the cracks.

• Quarterback Cross-Functional Deals
• Coordinate the many teams involved in enterprise opportunities, bringing together stakeholders across Sales, Strategy, Finance, Legal, Staffing, Creative, Analytics, Media, and Delivery. Create alignment around priorities, clarify ownership, drive follow-through, and maintain momentum without relying on direct authority.

• Anticipate Risks & Remove Roadblocks
• Stay several steps ahead by recognizing potential blockers before they impact a deal. Partner with stakeholders to resolve challenges related to pricing, contracting, staffing, scope, approvals, and delivery readiness while escalating issues thoughtfully when executive decisions are needed.

• Create Visibility & Drive Accountability
• Build clear operating rhythms around every opportunity through deal trackers, action logs, timelines, decision logs, and executive-ready status updates. Facilitate meetings, document key decisions, and ensure owners remain accountable for moving work forward.

• Build Scalable Enterprise Operating Practices
• Identify recurring friction across enterprise deals and transform those learnings into scalable processes. Design and improve templates, checklists, playbooks, and operating procedures that make complex opportunities easier to execute while creating consistency across future deals.

• Support a Seamless Transition to Delivery
• Partner with Sales, Staffing, and Delivery leaders to ensure commitments made during the sales process translate into successful execution. Help create a smooth handoff by confirming scope, staffing plans, timelines, dependencies, and operational readiness before work begins.

WHAT YOU BRING

7+ years of experience in enterprise deal operations, program management, strategic operations, business operations, sales operations, consulting, or a related role supporting complex B2B environments.

Demonstrated success managing large, cross-functional initiatives with multiple stakeholders, competing priorities, and changing requirements.

Exceptional program and project management skills with the ability to organize ambiguity and keep multiple high-visibility workstreams moving simultaneously.

Proven ability to influence senior stakeholders and drive accountability across teams without direct authority.

Strong business judgment with an understanding of how pricing, contracting, staffing, scope, approvals, and delivery decisions impact enterprise sales outcomes.

Excellent executive communication skills with the ability to synthesize complex information into clear priorities, risks, and next steps.

A proactive mindset with the ability to anticipate needs, identify gaps, and solve problems before they become blockers.

Experience designing or improving operational processes, playbooks, templates, and scalable ways of working.

Comfort operating in fast-paced, ambiguous environments where priorities shift quickly and no two enterprise deals look the same.

Experience partnering directly with executive leaders on high-stakes initiatives is strongly preferred.

Familiarity with CRM platforms, project management tools, Google Workspace or Microsoft Office, and AI productivity tools used to improve visibility and reduce administrative work.

Location: Seattle, WA (hybrid preferred) or Remote (U.S. states where New Engen operates). Candidates working Pacific Time hours are strongly preferred.

PERKS & BENEFITS

Remote or hybrid work environment with flexible hours

Unlimited PTO + company holidays

Comprehensive medical, dental, vision, and disability coverage

Life & AD&D insurance

401(k) with company match

Paid parental leave & family support

Pet care perks & insurance

Learning & career development programs

Commuter & transit benefits

Exclusive employee discounts

Salary Range: $75,000-$90,000 USD annually

Compensation for each opportunity is determined based on the applicable labor market, the scope and structure of the role or engagement, and the individual’s qualifications and experience.

New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. But great work isn’t limited to those zip codes. We also support a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are.

We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin

Let’s Build What’s Next Together — If you’re passionate about media and eager to make a meaningful impact with a team that’s all in, we’d love to hear from you.

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