Enterprise Digital System Clinical Lead – Pathology (Clinical & Laboratory Workflows)

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

About Us

• Mass General Brigham (MGB) is a not-for-profit, integrated healthcare system committed to advancing patient care, research, education, and service. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, MGB supports a comprehensive continuum of care, including community and specialty hospitals, physician networks, and research programs.
• We are guided by a people-first culture grounded in core values including patient care, innovation, collaboration, and continuous improvement.

Qualifications

Role Overview

The Enterprise Digital System Clinical Lead – Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory and inpatient settings. This role is responsible for ensuring safe, efficient, and standardized workflows across the full lifecycle of pathology services, including ordering, specimen collection, processing, result management, and downstream clinical workflows, spanning Epic Beaker and integrated Epic modules. The role includes ownership of highly variable and cross-setting workflows, including ambulatory, inpatient, procedural, and specialty diagnostic pathways, requiring coordination across clinical care teams, laboratory operations, and external partners. This position is approximately 40% informatics effort, with the remainder dedicated to clinical, academic, or research responsibilities.

Key Responsibilities

Clinical Informatics Leadership

Serve as the Epic informatics lead for Clinical and Anatomic Pathology workflows across ambulatory and inpatient settings

Ensure alignment of Epic solutions with clinical best practices, patient safety standards, and regulatory requirements

Maintain awareness of Epic capabilities, system updates, and future roadmap

Workflow Design & Optimization

Lead the design, standardization, and continuous improvement of end-to-end pathology workflows, including but not limited to:

Ambulatory (Outpatient) Workflows

In-clinic point-of-care (POC) and lab-performed testing

In-clinic specimen collection with:

Direct send to external laboratories (e.g., Quest, Cologuard)

Send to MGB laboratory network

Provider orders for:

Lab draw encounters (phlebotomy workflows)

Future collection tied to procedures (OB, IR, OR, cardiology, etc.)

Home health / remote collection workflows

Ambulatory result management workflows, including:

Critical result notification

Result routing to appropriate providers and care teams

Inpatient Workflows

Point-of-care testing within inpatient units

Specimen collection models, including:

Nurse-collected (serum and non-serum)

Lab-collected (phlebotomy workflows)

Non-serum collections (e.g., tissue, fluids)

Timed and recurring lab draws

Orders supporting:

Future procedure-based collections (OB, IR, OR, cardiology, etc.)

Intra-procedural and intraoperative collections, including specimen navigator workflows and pre-placed orders

Inpatient result management workflows, including:

Critical result notification

Result routing and follow-up

Complex & Specialty Workflows

Design and optimization of specialized diagnostic and multi-step workflows, including:

Bone marrow and hematopathology workflows

Perinatal and fetal pathology workflows

Other complex, multi-stage diagnostic pathways requiring coordination across teams

Translate clinical, operational, and regulatory needs into clearly defined functional and technical requirements

Standardize workflows across sites while accommodating necessary clinical variation

Identify and mitigate safety risks, inefficiencies, and workflow fragmentation

Strategy, Governance & Prioritization

Partner with the CMIO, pathology leadership, and digital teams to:

Define enterprise strategy for pathology informatics

Establish governance and prioritization frameworks across Epic initiatives

Develop and maintain a multi-year roadmap aligned with organizational goals

Stakeholder Engagement & Change Management

Build strong relationships across clinicians, lab leadership, operations, and IT

Identify pain points across ambulatory, inpatient, and procedural workflows

Drive consensus and standardization across diverse clinical and operational environments

Lead change management efforts and partner with training teams to support adoption

Program & Project Execution

Lead multidisciplinary project teams and design/build sessions

Collaborate closely with Epic application teams and digital portfolio leadership

Ensure delivery of scalable, reliable, and sustainable solutions

Quality Improvement & Innovation

Use data and analytics to evaluate workflow performance and outcomes

Drive continuous improvement in lab and clinical workflows

Stay current on emerging best practices in clinical informatics and digital health

Collaboration & Thought Leadership

Partner across enterprise clinical and digital domains

Contribute to informatics education, innovation, and professional development

Mentor and support informatics team members

Qualifications

Required

MD, PhD, or equivalent clinical or laboratory leadership background

Active clinical licensure and practice

Experience in clinical informatics and workflow optimization

Demonstrated experience managing complex, cross-functional initiatives

Strong understanding of pathology and laboratory workflows across care settings

Experience with stakeholder engagement, governance, and change management

Preferred

Epic experience (Beaker or related modules); certification preferred or willingness to obtain

Board certification or eligibility in Clinical Informatics (for physicians)

Experience with analytics, reporting, and performance measurement

Key Competencies

Strategic mindset with strong execution capability

Ability to manage complexity across multiple clinical environments

Strong collaboration and consensus-building skills

Clear and effective communicator across clinical and technical audiences

Results-oriented and improvement-driven

Work Environment

Hybrid (remote and in-person)

Clinical practice within an MGB-affiliated site

Additional Job Details (if applicable)

The salary range for this position is $75,000.00 to $150,000.00 . At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, along with recognition programs designed to celebrate your contributions and support your professional growth. We invite candidates to apply, and our Talent Acquisition team will provide an overview of their potential compensation and benefits package.

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

16

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will re