Environmental Services Supervisor - Full Time - 6:30am - 3pm Shift - Every Other Weekend and Holiday - Newark Campus

Job Details

Environmental Services Supervisor

• Location: ChristianaCare
• Department: Environmental Services
• Position Type: Full Time
• Shift: 6:30am - 3:00pm Shift - Every Other Weekend and Holiday - Overtime Available

Lead the Team That Helps Keep ChristianaCare Safe, Clean, and Patient-Focused

ChristianaCare is seeking an experienced Environmental Services Supervisor to provide frontline leadership for Environmental Services operations across the organization. This role is responsible for overseeing caregivers who maintain a clean, sanitary, safe, and hospitality-driven healthcare environment while supporting infection prevention, patient safety, regulatory compliance, operational excellence, and an exceptional patient experience.

Reporting to the Manager of Environmental Services , the Environmental Services Supervisor serves as a highly visible operational leader, partnering with Nursing, Infection Prevention, Facilities, Patient Experience, and other departments to drive performance, support caregiver development, and achieve organizational goals.

Key Responsibilities

Leadership & Team Development

• •Provide day-to-day leadership, coaching, mentoring, and development of Environmental Services caregivers and Service Leaders.
• •Foster caregiver engagement, accountability, retention, succession planning, and leadership development.
• •Participate in recruiting, interviewing, hiring recommendations, promotions, performance evaluations, and quarterly check-ins.
• •Coordinate orientation, onboarding, annual retraining, and completion of required organizational education.
• •Coach team members on cleaning techniques, service standards, patient interactions, and hospitality behaviors aligned with ChristianaCare values.
• •Promote a culture of professionalism, teamwork, service excellence, and continuous improvement.

Operations Management

• •Lead daily operational huddles and communicate department goals, organizational priorities, performance expectations, and safety initiatives.
• •Manage staffing plans, schedules, vacation requests, holiday coverage, and payroll-related functions.
• •Monitor bed tracking systems and Environmental Services response-time metrics to support patient throughput and operational efficiency.
• •Oversee inventory management, supply utilization, equipment maintenance, and repair needs.
• •Maintain records related to team performance, productivity, special projects, completed assignments, work orders, and operational activities.
• •Supervise subcontractors and external service providers as needed.

Infection Prevention & Regulatory Compliance

• •Serve as a frontline leader for environmental infection prevention initiatives.
• •Ensure compliance with approved disinfectant dwell times, cleaning standards, isolation protocols, discharge cleaning procedures, and bloodborne pathogen requirements.
• •Conduct environmental hygiene audits and validate compliance with cleaning and disinfection standards.
• •Partner with Infection Prevention, Nursing, Safety, and operational teams to support healthcare-associated infection reduction efforts.
• •Lead readiness activities for Joint Commission, CMS, OSHA, Department of Health, and other regulatory surveys.
• •Coordinate compliance monitoring, audit activities, corrective action plans, and regulatory preparedness initiatives.

Patient Experience & Service Excellence

• •Conduct daily patient rounding to evaluate cleanliness, maintain visibility, and identify opportunities for improvement.
• •Respond to patient concerns and cleanliness issues with urgency, professionalism, and effective service recovery.
• •Partner with Patient Experience leaders to improve satisfaction and service outcomes.
• •Promote a positive, hospitality-focused culture throughout Environmental Services operations.

Performance Improvement & Financial Stewardship

• •Review department dashboards, quality indicators, productivity metrics, patient satisfaction scores, engagement data, safety outcomes, and financial performance measures.
• •Analyze operational data and trends to identify opportunities for improvement.
• •Develop and implement action plans that improve quality, efficiency, caregiver engagement, and retention.
• •Participate in budget planning and workforce planning activities.
• •Monitor labor productivity, overtime utilization, departmental expenses, contract services, and operational performance.

Safety & Environmental Compliance

• •Ensure waste is properly segregated, packaged, transported, and disposed of according to regulatory requirements.
• •Train staff on departmental chemicals, cleaning products, Safety Data Sheets (SDS), infection prevention practices, and occupational safety standards.
• •Report and address unsafe conditions, hazards, and safety concerns promptly.
• •Support organizational risk management, patient safety, and workplace safety initiatives.
• •Respond to emergency staffing and operational situations as needed.

Qualifications

Education & Experience

Required

• •High school diploma or equivalent.
• •Three to five years of Environmental Services experience.
• •Supervisory, leadership, or team management experience in Environmental Services, healthcare, hospitality, or a related field.

Preferred

• •Associate degree or higher.
• •Additional coursework in business, healthcare, humanities, English, Spanish, or technical disciplines.
• •Certified Healthcare Environmental Services Professional (CHESP) certification, or ability to obtain if eligible.
• •Equivalent combinations of education and experience will be considered.

Knowledge, Skills & Abilities

The ideal candidate will possess:

• •Knowledge of hospital and departmental policies, procedures, and regulatory standards.
• •Strong understanding of environmental infection prevention and healthcare cleaning practices.
• •Knowledge of supervisory principles, performance management, coaching, and employee development.
• •Ability to lead, motivate, and evaluate team members effectively.
• •Ability to plan, organize, and coordinate operational activities.
• •Strong problem-solving and conflict-resolution skills.
• •Ability to identify workflow improvements and implement process enhancements.
• •Strong analytical skills for reporting, scheduling, productivity management, and performance monitoring.
• •Exceptional interpersonal, written, and verbal communication skills.
• •Ability to build strong working relationships across departments and levels of leadership.
• •Ability to maintain confidentiality and exercise sound judgment, diplomacy, and professionalism.

Technical & Equipment Skills

• •Proficiency with Microsoft Office applications and other business software.
• •Experience with Environmental Services management systems and technology platforms preferred.
• •Working knowledge of Environmental Services equipment and machinery.
• •Strong understanding of environmental hygiene standards, infection prevention principles, and regulatory requirements.

Physical Requirements

• •Prolonged standing and walking.
• •Frequent lifting, pushing, pulling, bending, and reaching.
• •Ability to lift and move objects weighing up to and occasionally exceeding 40 pounds.

Working Conditions

• •Healthcare environment with potential exposure to infectious diseases while utilizing appropriate safety precautions and protective measures.
• •Regular interaction with caregivers, patients, visitors, physicians, leaders, and operational partners.
• •Fast-paced environment requiring responsiveness to operational priorities and changing patient care needs.

Why ChristianaCare?

At ChristianaCare, Environmental Services professionals play a critical role in patient safety, infection prevention, and the patient experience. As an Environmental Services Supervisor, you will have the opportunity to lead a dedicated team, drive meaningful operational improvements, and help create a safe, clean, and healing environment for all those we serve.

Apply today and help lead the teams that make ChristianaCare a cleaner,