Src
Epic Patient Access Analyst
Dallas, TX
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 5 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Our patients are our number one priority! We're committed to giving children back their childhood!
Job Posting Title:
Epic Patient Access Analyst
Location:
Dallas - Shared Services
Additional Posting Details:
Monday - Friday
8:00am - 5:00pm with after-hours support for upgrades
Job Description:
Duties/Responsibilities
Provide regular status reports to management as required
Lead meetings as required and participate on committees as directed
Participate in customer discussion offering suggestions and recommendations
Maintain a positive image when dealing with deadlines and demanding, highly stressful situations
Organize discovery sessions to identify the operational needs of the organization
Mentor analysts dedicated to assigned application
Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
Work all levels of incidents and change orders independently
Analysis Functions:
Analyze any customer-reported problems to determine corrective action and provide timely feedback
Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs
Identify the most appropriate methods for build and report distribution
Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
Reporting Functions:
Build and maintain Reporting Workbench reports
Answer questions by interpreting data at a deeper level and providing actionable recommendations
Documentation and Testing Functions:
Ensure department documentation is at current levels
Preform application and integration testing for the assigned module
Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects
Interpreting Workflows Functions:
Understand and can analyze Epic workflows
Assist with translation of workflow based report requests to specific data points required for report development
Third Party Applications Function:
Support integration with third party applications, when applicable
Required Skills/Abilities
High school diploma or equivalent
One or more Epic Certifications in Patient Access related applications - Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility (RTE)
Candidates must live or be willing to relocate to the Dallas-Forth Worth metroplex
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