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Escalation Executive (Customer Support )

Gurgaon, Haryana, India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
31 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We are seeking an experienced Escalation Executive to join our customer support team at in Gurugram. As an Escalation Executive, you will be responsible for handling customer escalations received via various channels, responding to complaints on social media, managing customer emails, and coordinating with internal teams and service partners. Your primary goal will be to ensure all escalations are resolved within defined timelines, while maintaining excellent customer experience and delivering …

Original posting on Happiest Resume's site ↗

Listed on hirly, a job board. hirly is not the employer: Happiest Resume is hiring for this role.

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