hirly
Sign inGet started free

Sggovterp

Estate Manager (Sales Services)

HDB HUB

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Sggovterp first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included

Matched against 2.6M live jobs from 190,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority
Lead / management
Country
SG
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

[What the role is]

You will deliver quality services to applicants and residents of HDB flats and facilitate home ownership by assessing eligibility for flat purchases, CPF housing grants and HDB housing loans. You will also provide guidance on housing and financing decisions, process transactions, assess appeals and liaise with stakeholders. The role offers opportunities to gain an in-depth appreciation of the HDB flat purchase value chain and streamline work processes for customers and staff.

[What you will be working on]

Your responsibilities as a customer relations manager are to deliver quality services to applicants and residents of HDB flats and facilitate home ownership. You will be involved in assessing applicants’ eligibility to buy a new/resale HDB flat, receive CPF housing grants and take an HDB housing loan, providing guidance towards informed housing and prudent financing decisions or processing of the sale or resale transactions of HDB flats. You will assess and respond to appeals from customers who deviate from the eligibility conditions to buy an HDB flat, prepare case reports and draft submissions for management’s consideration for deserving cases. Your duties also include the day-to-day liaison with applicants/residents, solicitors and relevant agencies. You may also be rostered to supervise counter operations to ensure they run smoothly, as well as process Enhanced CPF Housing Grant applications from flat buyers.

These duties will give you an in-depth appreciation of the HDB flat purchase value chain, and present opportunities to streamline work processes for both our customers and staff.

[What we are looking for]

You should be a good team player with excellent interpersonal skills, possess a customer-service mindset and the ability to establish rapport with people at all levels.

Successful candidates will be offered a 1+1 year contract.

All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.

Original posting on Sggovterp's site ↗

Listed on hirly, a job board. hirly is not the employer: Sggovterp is hiring for this role.

Similar jobs

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job