Event Logistics - Event Crew II - Reserve

Job Description

The Event Operations - Work Crew - 2 will primarily be responsible for assisting with the setup/strike and support of events (weddings, corporate events & functions) and other activities. This position will report daily to the Crew Lead/Event Supervisor/Manager and will be expected to drive company vehicles to complete the delivery/pickup/installation of smaller tasks with little to no supervision. Other duties include being responsible for loading and unloading trucks, cleaning and repairing equipment, maintaining a clean and organized workspace. Other duties may include providing general assistance and support to the department, leadership, and the company as required. Staff is cross-trained to learn the Tent Technician and Event Specialist roles. This is focused on the Event Specialist crew. Event Specialist: Their primary focus shall be on the fit & finish of events. This includes, but is not limited to, power & lighting, drapes (swags, liners, reveal walls, leg wraps & drapes, etc.), setting to diagram, forced and controlled air (heaters ... blow-ins & freestanding, fans, HVAC, etc.), skirting/wrapping & carpeting of stages. The Fit & Finish team is responsible for ensuring a venue/event is "show ready". Tent Technician: Their primary focus shall be on the setup/strike of tents and the bulk items under tent, such as stage and dance floor.

Essential Job Duties

• 1. All that are detailed in and for Event Crew 1, and …
• 2. Capable of installing express/high peak/pop up style tents without supervision and supporting the team with larger installations.
• 3. Properly and safely operate a box truck and pull a trailer as needed. Skilled in spotting other drivers/operators with the proper use of hand signals.
• 4. Provide friendly, professional service to internal customers and guest.
• 5. Load and unload tables, chairs, and other event/party rental items.
• 6. Setup rental equipment and test/ensure quality matches company expectations upon arrival. Must be able to understand and execute direction given from a pull sheet, email, phone, etc.
• 7. Rigging items that are 25lbs and under such as small chandeliers, bistro lighting, and other decor.
• 8. Running and connecting power requirements up to 20 amps.
• 9. Safely operating a warehouse forklift, scissor lift and any other equipment deemed necessary and fitting for their level and role.

Qualifications

• 1. High school diploma or equivalent GED is preferred, but not required.
• 2. At least one (1) year of prior experience working with event set up and logistics preferred.
• 3. Demonstrated commitment to providing world class internal/external guest service.
• 4. Solid interpersonal and written/verbal communication skills; must be able to convey information clearly and concisely.
• 5. Excellent attention to detail with focus on quality, service, and safety.
• 6. Strong time management and organizational skills; can multi-task and adapt as required.
• 7. Ability to take direction and understand and execute instructions successfully.
• 8. Proactive, and exercises good judgment; can troubleshoot as needed.
• 9. Can operate effectively in an intense and dynamic guest service environment, and respond/interact with guests and vendors in a manner consistent with Biltmore standards.
• 10. Must have a valid driver's license and be at least 19 years of age.
• 11. Leads by example and provides clear direction to others.
• 12. Basic math skills are required.

Physical Requirments

• 1. Must be able to lift, push, pull, and carry up to 50 pounds frequently and up to 100 pounds on a regular basis with assistance.
• 2. Ability to stand/walk for extended periods of time.
• 3. Ability to climb, and work from, ladders, lifts, stairs, and/or scaffolding.
• 4. Ability to reach overhead, bend and squat/kneel often.
• 5. Ability to work effectively (indoors & outdoors) with exposure to dust, dirt, foul odors, extreme temperatures and/or weather conditions, using the proper safety and protective equipment.
• 6. Must be able to work for extended periods of time from elevated heights.