Exchange Market Data Specialist

Company Description

DataBP is reinventing the market data business by streamlining and simplifying complex market data processes, empowering data providers to gain efficiency and fully realize their data assets. We provide an easy-to-use platform with tools designed to run data businesses of all sizes, enhancing revenue and customer experience while reducing risks. Our team, leveraging decades of industry experience, provides personalized guidance and best practices to ensure successful implementation. Clients include major exchange groups and data providers worldwide, such as ASX, CME Group, and TMX Group. DataBP’s expertise in the commercial provision and value optimization of data sets us apart from other fintech providers.

Role Description

This is a full-time remote role for an Exchange Data Licensing Specialist at DataBP. The Specialist will be responsible for managing the implementation of licensing solutions and workflows for exchange clients. Day-to-day tasks include conducting needs assessments, configuring licensing workflows to meet client requirements, providing training and support, and troubleshooting any issues that arise to ensure customer satisfaction. Additionally, the specialist will work closely with clients to understand their business objectives and optimize the value of our platform.

Candidate will manage client solutions and delivery of our market data licensing and customer management platform. Clients include global securities exchanges, trading platforms, index providers, interdealer brokers and market data vendors.

Responsibilities Summary:

Engage with clients to understand their business objectives

Advise clients on best practices regarding data licensing and compliance

Connect client business goals and requirements with DataBP platform capabilities

Configure the application environment to suit the needs of the exchange

Translate business goals into technical requirements for development

Perform user acceptance testing

Assist in planning and prioritizing configuration and development efforts

Qualifications

5 or more years of experience in exchange data licensing or reporting

Excellent Customer Service and Communication skills

Commitment to Customer Satisfaction through proactive support and training

Ability to work independently and remotely

Experience in the market data or fintech industry is a plus

Bachelor's degree in a relevant field is preferred

Assertive and comfortable conducting client-facing meetings

At DataBP, we value self-motivated and independent workers. Our team members work remotely around the world, and we are looking for people in all regions.