Executive Control Tower

Key Responsibilities

• •Customer Coordination: Make 150–200 outbound calls daily to confirm customer availability and schedule supply chain activities.
• •Scheduling: Create, manage, and update schedules for daily supply chain operations.
• •Warehouse Coordination: Coordinate with warehouse and internal teams to ensure timely execution of scheduled activities.
• •Tracking and Reporting: Monitor daily supply chain metrics, delays, and exceptions, and share timely updates.
• •Issue Resolution: Identify scheduling conflicts and operational delays, and coordinate with relevant teams to resolve them.
• •Data Management: Maintain accurate records of schedules, changes, customer confirmations, and operational performance.
• •Operational Excellence: Ensure schedules are updated accurately, follow-ups are completed on time, and day-to-day operations run smoothly.

Skills and Qualifications

• •Basic knowledge of Microsoft Excel, including VLOOKUP, Pivot Tables, and basic formulas.
• •Familiarity with Google Sheets and Microsoft Office.
• •Strong verbal and written communication skills in English and Hindi .
• •Good organisational skills and attention to detail.
• •Ability to manage multiple tasks and priorities in a fast-paced environment.
• •Comfortable making a high volume of outbound calls and coordinating with multiple stakeholders.

Preferred Qualification: Bachelor's degree in any discipline.