Executive – Customer Operations

• Job Description:
• Job Description for Executive role:

Attend Out Bound calls for verification process.

Implement all feedback given by Supervisors.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Should be ready to work for voice process.

Candidates should have experience in customer service – Voice process.

Skills and Qualifications:

Any bachelor’s degree (Must be completed)

Good command of English both oral and written.

Good Listening skills

Ability to work independently within clearly defined parameters and accordingly take decisions.

Ability to learn quickly and adapt to different situations with a sense of ownership & accountability.

Interview Mode

Face to Face

Interview Methodology

Aptitude Test

Letter writing

Operational Round