Executive Director, Network & Telecommunications

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .

Onsite Leadership Role | South Florida Based Candidates Preferred

The University of Miami Health System (UHealth) Information Technology Department is seeking an experienced Executive Director, Networks & Telecommunications for a full-time, onsite position in Miami, Florida.

The Executive Director of Networks & Telecommunications will lead the design, modernization, and operations of a mission-critical connectivity ecosystem spanning an integrated academic health system and research university.

This role sits at the intersection of clinical care delivery, advanced biomedical research, and academic and student experiences. The Executive Director is accountable for delivering secure, resilient, always-on connectivity across hospitals, ambulatory sites, research labs, and academic campuses—where network performance directly impacts student experience, patient safety, clinical outcomes, and research continuity. Reporting to the Chief Technology Officer, this leader will serve as a strategic architect of next-generation connectivity and a hands-on technical expert capable of leading through complexity and critical incidents.

Core Responsibilities:

Define and execute the enterprise networking and telecommunications strategy in alignment with organizational objectives and advances in the industry.

Develop a forward‑looking strategy for adopting emerging technologies in ways that advance and enable enterprise priorities.

Partner with executive leadership to ensure networking and voice/data services support business continuity, growth, and digital transformation.

Oversee design, implementation, optimization and management of high-performing, large-scale enterprise networks (LAN, WAN, WLAN, Cellular, VoIP, CCaaS).

Ensure robust network security through firewalls, intrusion prevention, segmentation, and NAC (Network Access Control).

Lead initiatives to further key objectives for operating a high-performing and secure environment.

Direct enterprise voice and data infrastructure, including VoIP, SIP trunking, PBX systems, and collaboration platforms.

Ensure high availability and quality of service for voice and video communications across the organization.

Oversee telecommunications planning, engineering, and lifecycle management of infrastructure.

Lead design, deployment, and optimization of DAS to ensure reliable cellular and wireless coverage across facilities.

Work closely with mobile carriers to expand and optimize mobile network coverage at UM campuses

Oversee enterprise wireless infrastructure, ensuring secure, scalable, and high-performance connectivity.

Develop and execute on wireless technology roadmap that enhances and strengthens performance, security and stability across the enterprise .

Establish and enforce operational policies, standards, and best practices for networking and telecommunications.

Drive automation and monitoring to improve efficiency, reduce downtime, and enhance incident response.

Manage vendor relationships, contracts, and procurement for networking and telecom services.

Lead, mentor, and develop a team of network engineers, telecom specialists, and security professionals.

Foster a culture of accountability, innovation, and continuous improvement.

Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

The Executive Director will lead a large-scale organization responsible for enterprise networking, telecommunications, wireless, and cellular infrastructure across a distributed, high-availability environment.

1. Enterprise Connectivity Strategy (Health System + Academic)

Define and execute a multi-year connectivity strategy supporting Clinical systems and patient care environments, Research computing and data-intensive workloads, and Academic and campus digital experiences

Lead architectural evolution toward Cloud-integrated and hybrid networking models, Zero-trust security frameworks, and Software-defined and automated infrastructure

2. Technical Authority & Architecture Leadership (Non-Delegable)

Serve as the final technical authority across all network domains, with the ability to personally engage in complex design and troubleshooting scenarios.

Required areas of depth include:

Enterprise networking:

LAN, WAN, WLAN, and campus-scale infrastructure

SD-WAN and hybrid/cloud connectivity

Network security:

Segmentation, NAC (e.g., Cisco ISE, Aruba ClearPass)

Firewalls, intrusion prevention, and zero-trust architectures

Real-time communications:

VoIP, SIP, PBX, unified communications, CCaaS

Wireless and mobility:

Enterprise WLAN and large-scale wireless deployments

Distributed Antenna Systems (DAS) for healthcare facilities

3. Clinical & Research Reliability (Mission-Critical Operations)

Ensure continuous availability and performance of connectivity services supporting:

Electronic Health Records (EHRs)

Clinical devices and bedside systems

Telemedicine and patient engagement platforms

Research labs and high-performance computing environments

Lead incident command during major outages, ensuring rapid resolution and communication

Establish and enforce:

High-availability architectures

Failover and redundancy strategies

Performance and resilience standards aligned to healthcare needs

4. Operational Excellence at Scale

Lead a multi-disciplinary organization of ~70–80 engineers, architects, and operations professionals

Drive:

Automation and observability across network operations

Reduced mean-time-to-resolution (MTTR)

Proactive performance monitoring

Implement clear:

SLAs tied to clinical and research service expectations

Operational KPIs and accountability frameworks

5. Network Security in a Regulated Environment

Align network architecture with healthcare regulatory requirements and security frameworks

Partner with cybersecurity leadership to implement:

Zero-trust network access

Segmentation for clinical and research environments

Secure remote and cloud connectivity

Ensure continuous improvement of network security posture and risk mitigation

6. Telecommunications, Mobility & Campus Connectivity

Lead enterprise voice, video, and collaboration platforms across health system and university

Oversee DAS and carrier partnerships to ensure reliable cellular coverage in clinical environments

Deliver seamless, secure wireless experiences for:

Clinicians and staff

Students and faculty

Patients and visitors

7. Transformation & Modernization

Own delivery of critical initiatives, including:

Network modernization and technical debt reduction

Migration to software-defined and cloud-integrated architectures

Adoption of automation and AI-driven operations

Translate emerging technologies into practical, enterprise-ready capabilities

8. Financial & Vendor Leadership

Manage a significant portfolio of infrastructure investments

Lead vendor strategy across networking, telecom, and carrier services

Ensure:

Contract optimization

Performance accountability

Alignment to enterprise cost and value objectives

9. Talent & Organizational Leadership

Build and sustain a high-performance engineering and operations organization

Develop:

Deep technical capability across the team

Future leaders within the organization

Foster a culture of:

Accountability

Technical excellence

Continuous improvement and innovation

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUAL