Executive, Events Management

REQ15050 Executive, Events Management (Open)

• POSITION SUMMARY:
• The Executive, Events Management under the guidance and supervision of the Director, Events Management is responsible for coordinating every aspect of an event to ensure its delivery as contracted. He/she is expected to do event detailing with the organizer of the event to include requirements for guestrooms, menu choices, set up plan and audio-visual equipment. He/she coordinates client requirements with the operations departments of the hotels to ensure its successful implementation and delivery.
• PRIMARY RESPONSIBILITIES:
• 1. Solicits corporate live-out, live-in (MICE) and social event business from accounts within the assigned territory or as directed by the Director of Events Management, through sales calls, telemarketing, emails, and entertainment.
• 2. Manages accounts through relationship building with all possible contacts within the company to include decision makers and influence peddlers.
• 3. Contributes to the achievement of departmental goals within agreed budget through his/her accounts.
• 4. Attends major functions and Ad promotion events (i.e., fairs and travel shows) and promote sales (events, rooms and other facilities and services) for the hotel.
• 5. Prepares and submits sales deliverables such as weekly itinerary, weekly activity report, monthly telemarketing, and monthly production report.
• 6. Remains informed of all movements within the account on business opportunities for corporate events business for City of Dreams Manila and that of competition.
• 7. Formulates strategies for accounts handled to develop these as active producers.
• 8. Develops and maintains potential clients’ database and ensures proper documentation of account activities.
• 9. Drafts and sends out banquet event order, event proposals and contracts in a timely manner. Reverts to client inquiries within 24 hours.
• 10. Prepares and actively participates in book reviews and account reviews.
• 11. Conducts weekly BEO reading with F&B operations team.
• 12. Prepares and actively participates in book reviews and account reviews.
• 13. Keeps abreast on information about the competitors, their pricing, sales activities, and product offers.

• 14. Prepares and conducts site inspection plan to prospective clients of the resort.
• 15. Performs other tasks/duties as required by the Director, Events Management.

• PERFORMANCE INDICATORS:
• Individual Level
• 1. Minimum of one hundred (100) monthly sales activities.
• 2. Minimum of twenty (20) accounts for monthly telemarketing.
• 3. Minimum of thirty (30) business leads generated monthly.
• 4. Achievement of yearly Budget Revenue.
• 5. Minimum of two (2) relationship building activity per year.
• 6. Minimum of five (5) repeat clients per year.
• HR Mandated:
• 1. Company-wide initiated online trainings.
• 2. Participation in at least two (2) corporate social responsibility activities and/or employee engagement activities in a year
• QUALIFICATIONS:
• I. Experience
• Minimum of one (1) year events management experience in a five-star hotel.
• II. Education
• College graduate in a reputable university.
• III. Skills / Competencies
• 1. Excellent in written and oral English.
• 2. Proficient in Delphi and Opera.
• 3. Ability to communicate effectively with clients at all levels both internally & externally.
• 4. Excellent negotiation skills.
• 5. Excellent presentation skills.
• 6. He/she must be detail-oriented and organized in managing the numerous details of an event.
• 7. He/she must be able to work under pressure and can work with tight deadlines.
• 8. He/she must be able to multi-task to efficiently handle hotel duties and manage the event being organized concurrently.

• IV. Other Attributes
• 1. Pleasant personality.
• 2. Aggressive in upselling for increased event revenue.
• 3. He/she must be willing to learn and engage what was learned.
• 4. He/she must be willing to work long hours to ensure efficient delivery of event.