Executive-Telesales

Roles & Responsibilities

• •Counsel students and aspirants preparing for government competitive examinations and guide them toward suitable courses based on their preparation needs and career goals.
• •Handle inbound and outbound calls to connect with prospective students and generate course enrolments.
• •Explain course features, benefits, pricing, and available offerings related to government exam preparation.
• •Promote and sell online courses for government examinations such as SSC, Banking, Railway, Teaching, Defence, and other competitive exams.
• •Understand student requirements, address queries, and recommend relevant courses to maximize conversions.
• •Conduct regular follow-ups with interested leads and ensure timely conversion of enquiries into enrolments.
• •Achieve assigned daily, weekly, and monthly sales targets.
• •Maintain accurate records of calls, leads, follow-ups, and sales conversions using CRM tools.
• •Ensure a positive student experience through professional communication and effective counselling.
• •This is a complete in-office role with no work-from-home option.

Requirements

• •Any Graduate / Postgraduate preferred.
• •Good verbal communication and interpersonal skills.
• •Comfortable handling high-volume calls and counselling students over the phone.
• •Interest in government competitive examinations and awareness of exams such as SSC, Banking, Railway, or Teaching will be an added advantage.
• •Prior experience in telesales, telecalling, inside sales, or educational sales is preferred; freshers with strong communication and sales skills may also apply.
• •Ability to work in a target-driven environment and achieve sales objectives.
• •Willingness to work full-time from the Gurugram office.

Key Skills

• •Telesales and Inside Sales
• •Student Counselling
• •Lead Management and Follow-ups
• •Sales Conversion
• •Customer Relationship Management (CRM)
• •Target Achievement
• •Communication and Negotiation Skills