Expert IT Business Consultant (SAP SD/LE)

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for an Expert IT Business Consultant Sales and Logistics where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

Your responsibilities include, but are not limited to:

• •Act as subject‑matter expert for Sales & Distribution, Pricing, Condition Contract Management, ATP, Order Fulfillment, and Logistics and Logistics Execution and be familiar with retail and omnichannel processes; specific insights into the Asia Pacific markets are a plus
• •Lead end‑to‑end SAP S/4HANA SD/LE projects including requirements, design, build, and go‑live
• •Integrate SAP with local Order Management Systems and logistics partners, ensuring scalable and stable interfaces
• •Translate retail business needs into optimized SAP S/4HANA solutions following global architecture standards
• •Manage SAP customizations, functional specifications, and development coordination
• •Ensure legal and regulatory compliance within solution design for all supported markets
• •Provide technical documentation, training and hyper care for key users and business teams
• •Provide 3rd level support, analyze/debug and solve critical issues or escalation with Vendor
• •Drive continuous improvement, process automation, and AI‑enhanced capabilities
• •Collaborate with cross‑functional teams, developers, architects, and external consultants
• •Maintain technical documentation, integration designs, and reusable knowledge assets

About you

We are looking for a unique and amazing talent, who brings along the following:

• •University degree in IT, Business Administration, Supply Chain, Logistic or related field
• •Minimum 10+ years of hands-on SD and Logistics Execution (LE) experience.
• •Proven knowledge in omnichannel retail
• •Strong knowledge in SAP S/4HANA SD, LE, pricing, and OM/OMS integrations, with strong understanding of retail processes and regional legal requirements
• •Solution architecture and integration design capabilities
• •Skilled in translating business strategy into scalable SAP solutions, leveraging automation and AI where valuable
• •Proven ability to lead projects and work with global stakeholders
• •Strong analytical and problem-solving mindset with a hands-on attitude
• •Excellent communication skills with fluency in English
• •Experience in retail or omnichannel business environments is a plus

What we offer

You can expect a range of benefits, including:

• •Learning and career development programs to help you grow
• •A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• •Hybrid and flexible work options to support your work-life balance
• •Paid volunteering leave to support causes that matter to you
• •Exclusive employee discounts on Swarovski products

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

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