EZConcept Sales Support

Studco Building Systems are looking for an Inside Sales and Customer Service Specialist for EZConcept! You will be responsible for following up Job Reports, talking to and following up Architects, Following up Quotations, Researching Projects, Following Projects, Entering Orders and anything else that is needed by the Sales Department. These Quotations will then be processed into Orders.

KEY EFFECTIVENESS AREAS/RESPONSIBILITIES

Duties & Responsibilities

Main Activities:

Enter Orders into the Netsuite System.

Telemarketing to Potential Clients and Architects on the EZY-JAMB System

Support Independent Sales Reps and supply them with Marketing material and Inside Support

Working with Customers on Projects that use our frame

This frame is very contemporary – a flare for Contemporary look is preferable

Assisting Sales Support with Quotes and Orders – This can include Order entry and follow-up.

Sending out Samples to Qualified Prospects and Architects

Enter Leads into Database

Understand and maintain confidentiality relating to all business activities, especially relating to manufacturing details and customer/ supplier details. Insure employees are doing the same.

Review Job Reports – CDM and other reports to source and Track projects

Performs other related duties as assigned by the Inside Sales Management

Main Activities and Performance standards:

Work as a team with the Sales department to do whatever is needed.

Have great Phone and Communication Skills

Manage time in an effective manner.

Confidentiality is paramount.

SELECTION CRITERIA

Required Skills:

Advanced Computer Skills

Customer Service Oriented

Telemarketing Ability

Reasoning Ability

Ability to read, write, and comprehend instructions, correspondence & memos

Excellent interpersonal skills

Decision making skills

Attention to detail and high level of accuracy

Preferred skills:

Effective verbal and listening communication skills

Stress management skills

Time management skills

Oral Communication Skills

Written Communication Skills

Reading Skills

Personal Attributes:

To be honest and trustworthy

Be respectful

Possess cultural awareness and sensitivity

Be flexible

Demonstrate sound work ethics

If you think you have what it takes to make a difference and join a fast paced industry leader, apply now!