F&B Restaurant Sales Assistant/ Administrator

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Events and Sales

Support the Restaurant Sales Manager in handling inquiry calls on a timely basis

Identify new target enquiries leads by prospecting both internal and external stakeholders

Assist with client meetings and site recee’s when required

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards

Be familiar with services/features at our restaurants to respond to guest inquiries accurately

Meet with clients on the day of the event

Read and understand BEOs and Resumes

Ensure client files are kept organized and current with all required information

Meet with potential clients, understand their requirements, and work closely with restaurant teams to deliver and execute the event

Proactive in recommendations and suggestions to deliver a win-win situation for client and the restaurants executing the event

Prepares all special event contracts, charge the necessary deposits, and ensure deposits and full payments are received by the required deadlines, in accordance to Finance and Compliance’s teams’ SOPs

Restaurant Reservations System

Work closely with the various stakeholders such as the call centre team and restaurant host team on any synchronization required for reservations. Be the main conduit for all communication between various teams

Work closely with restaurant management team to support their reservation process and maximize their bookings

Job Requirements

Education & Certification

Diploma/Degree in hospitality or related field preferred

Experience

Proven experience as a sales executive, with minimum 2 years of experience

Basic knowledge and understanding of Food and Beverage

Administration knowledge of F&B operations, proficient in Microsoft Office programs.

Other Prerequisites

Demonstrates a collaborative and team-oriented approach, with a commitment to open communication.

Good communication skills, both written and oral

Flexible with working hours and able to support events and operational needs as required by the business.

Proficient in English; proficiency in additional languages is an advantage.

Maintains a well-groomed, professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.