Facilities and Services Specialist

Brain Corp is a San Diego, California, USA-based AI company creating transformative core technology for the robotics industry. Our purpose is to create autonomous technology that helps the real world work better. Brain's robotic and AI solutions help retailers ensure that the right product is on the right shelf at the right price, in a clean environment. Through the BrainOS® Robotics Platform, which powers the largest global fleet of the Autonomous Mobile Robots (AMRs) in operation in commercial public spaces, Brain Corp delivers insightful and efficient automated solutions in both commercial floor cleaning and inventory management, empowering organizations and their employees to achieve more. Brain Corp currently powers more than 50,000 AMRs, representing the largest fleet of its kind in the world. Brain Corp is funded by the SoftBank Vision Fund, Clearbridge, and Qualcomm Ventures.

Named a top workplace by the San Diego Union Tribune and USA today in 2025, we make life-changing impacts through innovation, helping workers globally unlock their abilities in orchestration with intelligent machines.

Position Overview:

As the Facilities & Services Specialist, you will directly own the day-to-day operations across two facilities (office, warehouse and test lab environments). Reporting directly to the Director of IT & Facilities, you will be responsible for preventive maintenance, troubleshooting, building repairs, installations, and inspections of facilities to ensure operations run smoothly. In addition, this position will be responsible for leading safety initiatives and applying best practices for keeping the work environment and building systems maintenance up to date, proactively addressing problems as they arise, assessing and scheduling both repair and preventative maintenance in an office, warehouse and test lab environment. This role also manages the building’s food services operations.

We're looking for a proactive, detail-oriented problem solver who takes pride in maintaining a safe, organized, and smooth-running work environment. This isn't a role for someone who waits to be told what's wrong, it's for someone who notices the loose whiteboard, the slow drain, or the upcoming inspection and takes care of it before anyone has to ask. You don't need decades of trade experience but you do need a strong work ethic, a sense of urgency, a good attitude and a genuine willingness to learn or ask for help.

Essential Job Functions:

Maintenance and building operation management

Serve as the primary, hands-on point of contact for all day-to-day facilities operations across two locations

Coordinate building access, repairs, and scheduled service with external property managers and specialty vendors

Perform routine preventative maintenance to ensure efficient building systems

Conduct inventory checks to maintain workspace readiness for new employees

Handle workstation setups, desk moves, equipment assembly, shelving/board installations, test benches and lighting

Document work and work requests utilizing the facilities help desk system through our Jira ticketing system

Critically review vendor quotes and estimates using general maintenance knowledge to spot inflated bids or unnecessary work

Perform routine preventative maintenance, basic repairs (e.g., plumbing, minor electrical/HVAC troubleshooting), and general handyman tasks; troubleshooting issues that may require further help from outside vendors and technicians

Responsible for all facilities related activities; which includes maintenance, housekeeping (internal/external), overseeing housekeeping contractors, providing annual walk-throughs with city officials (i.e. Fire Marshall) as required, procuring vendor bids for approved building/facilities related initiatives (i.e. floor layouts, cubicle redesign, etc)

Food Service Management

Supervise, direct, plan, and schedule the Company’s food service programs and resources, ensuring high-quality and cost-effective experiences for the workforce; daily weekday catering, snack ordering and periodic food trucks.

Ensure the Company’s food service operation is sanitary and safe in accordance with all applicable health regulations, including guidelines to prevent food-borne illnesses

Prepare and monitor food service within budget limits

General Office Management

Ensure all deliveries and mail to the Company and between buildings are efficiently collected and delivered to appropriate departments

Maintain office supply inventory levels, ensuring the office is stocked and orderly; and within budget limits

Coordinate physical space setups and breakdowns for company events, meetings and gatherings in shared areas (e.g. cafeteria, conference rooms); partner with IT team to ensure audio/visual equipment and technology needs are properly integrated and ready as needed

Safety and Compliance

Act as a safety advocate and assist with the installation and upkeep of safety equipment and proper safety signage for the office, warehouse, test lab and assembly line environments

Work on short- and long-term projects individually or as a team member as directed

Ensure compliance with environmental and safety standards as it relates to the facilities

Take necessary actions to ensure facilities equipment and/or environment is safe according to Company, local, state and federal codes, regulations and governing policies

Responsible for providing and/or coordinating some aspects of the health & safety training

Responsible for overseeing maintenance/facilities work conducted by external vendors

Perform daily walk-through of all production areas identifying and correcting environmental and safety deficiencies

Oversee and maintain all company vehicles including forklifts to ensure they are serviced and operating safely at all times

Education and/or Work Experience Requirements :

High School Diploma or GED

2 - 5 years experience working within office/property management, facilities maintenance or building systems maintenance

Excellent customer service attitude and follow through on open tickets

Ability to interface with all levels of management and employees in a professional manner

Ability to obtain a Food Service Manager certification and other requirements as needed to comply with applicable food service regulations

Required Knowledge, Skills, Abilities and Other Characteristics :

Strong verbal and written communication skills

Excellent problem-solving skills

Skilled with the use of power tools, shop equipment such as drill presses, electric saws, etc.

Ability to troubleshoot mechanical/electrical malfunctions with limited documentation

Ability to clearly communicate and document equipment records

Demonstrated ability to implement safety training requirements

Responsibilities may require an adjusted work schedule, overtime, evening/weekend hours in order to meet deadlines

Things that make a difference

Spanish language skills (highly preferred, not required)

Proficient in Google Workspace and/or Word and Excel

Knowledge of painting, welding and machining practices

Forklift trainer certification or willingness to become a certified forklift trainer

Valid drivers license

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for periods of time; operating a computer and keyboard; use of hands to finger and grasp; talk and hear at normal room levels; visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures; push or pull