Facilities Management Technician

Job Title

Data Centre Technician (Tier 2)

Job Description Summary

Job Description

Job Description

The Facilities Management Technician oversees day-to-day data centre facility operations, coordinating maintenance, change management, and incident response to ensure compliant, resilient infrastructure performance.

Key responsibilities:

• •Oversee maintenance activities and coordinate change implementation across data centers
• •Provide onsite support during scheduled maintenance windows
• •Review and validate technical documents such as MOPs, Risk Assessments, and SOPs
• •Manage vendor change requests through the internal change management process
• •Consolidate maintenance schedules and monitor change records
• •Support risk-based approvals and escalations, including preparation for CAB reviews
• •Respond to facility incidents and alarms by verifying affected areas and coordinating with providers
• •Ensure emergency procedures are activated where required
• •Maintain accurate maintenance, change, and audit records
• •Provide regular operational updates on facility activities, support requests, and performance

Requirements:

• •1–2 years of relevant onsite experience in data center operations, facilities support, or a similar environment
• •Ability to complete a tailored training plan related to the role
• •Working knowledge of data center infrastructure systems, including electrical, mechanical, HVAC, fire suppression, and monitoring systems
• •Strong communication skills, with the ability to provide updates clearly, escalate issues promptly, and work effectively within structured maintenance and incident processes
• •Familiarity with incident management, change management, and risk-based review of vendor maintenance activities in operational environments

INCO: “Cushman & Wakefield”