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HUB International

Facilities Manager

Grand Rapids, MI

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hirly's read of this role

Seniority
Lead / management
Country
US
Work mode
On-site / unstated
First seen by hirly
11 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Facilities Manager provides strategic leadership and operational ownership of all facilities and workplace operations across our regional portfolio of approximately 15 offices, supporting over 350 employees. This role is accountable for the performance, scalability, and reliability of our physical workplaces and supporting infrastructure—including real estate and lease administration, capital expenditures, renovations and relocations, vendor partnerships, technology infrastructure coordination, and integration of newly acquired offices.

This position requires a highly organized, execution-driven leader who combines strong project management discipline with exceptional service mindset, financial stewardship, and operational judgment. The successful candidate thrives in fast-paced, growth environments, anticipates risk, drives continuous improvement, and communicates clearly with executives, internal stakeholders, and external partners.

This role has direct supervisory responsibility for our receptionist and administrative team, which currently includes 3 staff members.

Core Responsibilities:

Facilities Operations & Workplace Management

Own daily operations, maintenance, and planning for all regional office facilities, utilities, and equipment

Lead office upgrades, repairs, preventive maintenance programs, space optimization initiatives, and closures

Direct workstation assignments, space planning, and office configurations to support evolving business needs

Oversee janitorial services and ensure consistent cleanliness, safety, and workplace standards

Manage storage, inventory, and supply distribution processes

Supervise and develop administrative support staff

Technology & Infrastructure Coordination

Coordinate audiovisual systems, office technology upgrades, and infrastructure implementations in partnership with IT vendors and internal teams

Manage IT ticket escalations, system access provisioning, and security protocols

Oversee phone systems and upgrades

Maintain accurate asset tracking for all staff equipment

Lead technology-related change management, user communication, and adoption

Real Estate & Lease Administration

Manage lease agreements, renewals, amendments, and landlord relationships

Support site selection, space analysis, and real estate strategy initiatives

Manage equipment lease portfolios and related vendor contracts

Vendor & Contract Management

Source, negotiate, and manage vendor relationships and service agreements

Ensure vendor performance, compliance, credentialing, and access requirements

Review and approve vendor invoices in alignment with budget controls and policies

Capital Expenditures & Financial Management

Develop and manage annual CAPEX budgets and multi-year capital expenditure plans

Track project spend, forecast variances, and deliver financial reporting

Ensure projects meet quality, timeline, and cost expectations

Renovations, Relocations & Expansion Projects

Lead end-to-end project management for office renovations, relocations, expansions, and buildouts

Manage contractor selection, bid evaluation, negotiations, and contract administration

Coordinate architecture, furniture planning, IT infrastructure, and move logistics

Lead stakeholder communications, employee readiness, and transition planning

Mergers & Acquisitions Integration

Provide facilities and infrastructure integration support and leadership for newly acquired offices

Manage lease transitions, operational alignment, and workspace optimization

Ensure seamless continuity of operations during times of transition and growth

Travel

Frequent regional travel across Michigan and Indiana

Required Qualifications

Proven project management expertise with strong execution discipline and customer service orientation

Exceptional organizational skills with the ability to manage multiple concurrent initiatives

Strong leadership presence with sound judgment and problem-solving capability

Ability to operate independently, set priorities, and drive results with minimal supervision

Demonstrated experience working in fast-growth, high-change environments

Excellent written and verbal communication skills with executive-level professionalism

Strong change management, stakeholder communication, and operational planning skills

High standards of integrity, accountability, and follow-through

Willingness and ability to travel regionally

Preferred Qualifications

3-5+ years of progressive experience in Facilities Management, Real Estate Operations, Project Management, Workplace Operations, or related field

Bachelor's degree in Business Administration, Project Management, Facilities Management, or equivalent professional experience

Experience managing multi-site portfolios and capital expenditure projects preferred

What we offer you

We invest in your growth. HUB offers structured training, licensing support , and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

  • Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
  • Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
  • A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices:

Original posting on HUB International's site ↗

Listed on hirly, a job board. hirly is not the employer: HUB International is hiring for this role.

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