Facilities Office Coordinator

TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower’s mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company’s activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health benefits.

TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

Facilities Office Coordinator

The Facilities Office Coordinator is responsible for the day-to-day operation of TerraPower’s North Bethesda office and serves as the primary onsite point of contact for employees, visitors, vendors, and service providers. This position ensures the office remains se role serves as an extension of the Real Estate and Facilities team working in a remote location.

The role combines office coordination, workplace hospitality, facilities coordination, access support, meeting and event logistics, and general administrative responsibilities. It also provides first-level assistance with basic information technology and audiovisual needs, escalating issues to the appropriate IT, Facilities, Security, or property-management resources when additional technical expertise or authorization is required.

The successful candidate will be proactive, service-oriented, technically comfortable, and capable of independently managing competing priorities while maintaining a high degree of professionalism, communication, discretion, and attention to detail.

Key Responsibilities

Office and Facilities Management

Oversee daily office operations and serve as the primary onsite Facilities contact for North Bethesda.

Maintain a safe, secure, organized, and welcoming workplace.

Monitor office conditions, identify needs, and coordinate timely resolutions.

Manage and track Facilities requests through Jira and other service channels.

Coordinate with building management, vendors, suppliers, and maintenance providers.

Monitor vendor performance and escalate unresolved issues as needed.

Support office moves, workspace assignments, furniture changes, and other workplace activities.

Maintain procedures, vendor records, inventories, and operational documentation.

Provide administrative support and assist with Facilities projects as assigned .

Reception, Access, and Workplace Hospitality

Manage front-desk activities, including greeting employees, visitors, vendors, and maintenance personnel.

Coordinate visitor arrivals and direct guests and service providers to the appropriate office areas.

Support building access activities in accordance with applicable Facilities access and security procedures.

Maintain a professional and service-oriented office environment while safeguarding sensitive workplace information.

Assist with employee onboarding and offboarding activities, including workspace readiness, orientation to office resources, and coordination with Facilities and IT.

Meetings, Events, and Audiovisual Support

Coordinate onsite meetings and events, including conference-room scheduling, room setup, catering delivery, supplies, and post-event cleanup.

Confirm that meeting spaces are properly configured and ready before scheduled meetings.

Provide first-level audiovisual support for conference-room equipment and virtual meetings.

Assist users with routine meeting-technology needs, including displays, cameras, microphones, speakers, and standard conferencing tools.

Perform basic troubleshooting and escalate unresolved AV issues to the appropriate technical support team.

Maintain conference rooms in clean, organized, functional, and presentation-ready condition.

Basic IT and Technology Support

Serve as the onsite point of contact for routine workplace technology questions and basic IT requests.

Provide first-level assistance with common workstation peripherals, connectivity, printers, conference-room technology, and approved office applications.

Help employees identify and submit technology issues through the appropriate service desk.

Coordinate with IT personnel during equipment deployment, employee onboarding and offboarding, and onsite troubleshooting.

Escalate issues involving system access, security, configuration changes, or advanced troubleshooting to authorized personnel.

Maintain appropriate boundaries between basic user support and work requiring specialized IT access, expertise, or authorization.

Workspace, Supplies, and Common Areas

Manage reservations and assignments for hoteling workstations and shared spaces using Maptician or other approved workplace-management tools.

Maintain inventory of office, copy-room, kitchen, breakroom, and meeting supplies.

Coordinate supply and food orders to maintain appropriate inventory levels while minimizing waste.

Ensure common areas, kitchens, breakrooms, conference rooms, and shared equipment remain clean, stocked, and operational.

Identify maintenance, janitorial, or equipment issues and coordinate resolution with the appropriate service provider.

Mail, Shipping, and Deliveries

Receive, sort, and distribute incoming mail, packages, and interoffice deliveries.

Assist employees with outgoing shipments and coordinate courier or delivery services when needed.

Monitor deliveries and ensure items are directed to the appropriate recipient or storage location.

Coordinate with vendors and delivery personnel while following applicable access and security expectations.

Emergency Preparedness and Safety

Participate as a member of the office Emergency Response Team.

Support emergency-preparedness activities, drills, communications, and workplace-safety initiatives.

Promptly report safety, security, maintenance, or facility concerns through established channels.

Help maintain an orderly workplace and reinforce compliance with applicable office procedures.

Key Qualifications and Skills

At least five years of experience in office coordination, office management, facilities support, workplace services, hospitality, or a similar customer-facing role.

Experience independently coordinating the daily operations of an office or high-volume professional environment.

High school diploma or equivalent required; associate degree preferred. Equivalent relevant experience may be considered.

Strong customer service and hospitality orientation, with the ability to provide professional support to employees, visitors, executives, vendors, and external partners.

Experience supporting meetings, events, conference rooms, and audiovisual systems.

Working knowledge of basic IT troubleshooting and the ability to recognize when an issue