Facilities Operations Associate

At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is hiring a Facilities Operations Associate to support the day-to-day operations of our Boston headquarters. This role is critical in ensuring a safe, efficient, and high-performing workplace environment that reflects WHOOP’s culture. As a member of the Facilities team, you will partner closely with the Workplace Experience team to deliver a seamless, high-quality in-office experience while supporting the operational needs of a growing organization.

RESPONSIBILITIES:

Support daily facilities operations, including managing incoming maintenance requests and assisting with ticket triage to ensure timely resolution

Assist with procurement and coordination of external vendors to maintain office functionality, cleanliness, and safety standards

Assist with arrangement of office furniture setups, internal and external event set-up, and meeting logistics to ensure smooth execution

Conduct routine walkthroughs to identify maintenance needs and support preventative upkeep efforts

Partner with cross-functional teams to address workplace needs and improve overall employee experience

Help maintain organized systems, documentation, and reporting related to facilities operations

Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance

Assist with shipping and receiving tasks, including but not limited to daily delivery of office mail and packages

QUALIFICATIONS:

1–3 years of experience in facilities, office operations, hospitality, or a related field

Basic knowledge of building operations, regulations, and construction trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.)

Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously with follow-through until completion

Effective communication skills and ability to collaborate across internal and external teams

Comfortable working in a fast-paced, in-person environment

Available to work outside of core business hours when needed

Ability to work both independently and collaboratively across teams

Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is $50,000 - $90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.