Family Support Worker (Community Based)

About Us

Connections for Families Society supports people with cognitive disabilities to make choices and decisions for their lives, including being successful parents. With the support of Connections, parents with cognitive disabilities work to maintain safe and nurturing homes. As a leader in parents’ rights advocacy, Connections provides life-long in-home support and parenting skills education, financial coaching, group programs, counselling, and community resourcing to families in the greater Calgary area.

Connections is proud to offer a supportive, team-oriented work environment. We offer a competitive compensation package which also includes the following benefits:

100% employer paid, group health, dental, AD&D, & Life insurance coverage

A health and lifestyle spending account

Long-term disability coverage for permanent employees (employee paid to ensure benefits are non-taxable)

3 weeks’ vacation to start, plus quarterly wellness days and Christmas holidays break

A professional development day and reimbursement allowance

A volunteer day to support an organization whose mission resonates with you

Employee & Family Assistance Program, including enhanced mental well-being and stress management benefits

About the Role

Reporting to the Team Lead, the Family Support Worker provides strengths-based support to families headed by a parent who has a cognitive disability (e.g., developmental disability, brain injury, or FASD), helping them to establish and maintain safe and nurturing homes for themselves and their families. Connections is committed to work/life balance by offering a flexible schedule that staff co-create in collaboration with their Team Lead.

Position Responsibilities

Maintain a caseload of clients/families with varying complexity in needs

Build and manage trusting relationships with client families to provide parenting skills education and support in the clients’ homes

Support parents with self-advocacy, access to available supports, and access to benefits, in collaboration with our Financial Coaching program stream

Help clients define goals and collaboratively develop a plan to reach those goals while building on their strengths and self-reliance to be successful parents

Assess and monitor the safety of clients and their family members, facilitating access to appropriate community resources when needed

Work with other agencies and government offices to help support what is in the best interest of the client and their family members

Prepare reports and complete administrative tasks and related duties as required

Collaborate with the Team Lead to develop a flexible work schedule, plan client visits, meetings and activities that meet the needs of clients and their families

Professionally represent the agency in the community

Actively participate in agency meetings and activities

Participate in client events and programming, including occasional evening and weekend work

Actively engage with team members in exchanging expertise, experiences, and best practices

Communicate with clients, team members, agency, and other professionals in a timely and effective manner

Qualifications and Experience

Post-secondary degree or diploma in social work, disability studies or a related field

Experience working with individuals with cognitive disabilities

Experience working with vulnerable populations

Demonstrated alignment with a strengths-based practice, supporting the philosophy that all individuals have the right to learn how to parent while understanding that not everyone can be successful in a parenting role

Experience and demonstrated comfort using technology and software, including MS 365, client management software, and cell phone applications, among others

Demonstrated ability to treat client families in a manner that is respectful, welcoming and professional

Demonstrated ability to conduct research, learn and adapt to respond to client needs

Demonstrated ability to work effectively and independently within a flexible work arrangement

Additional Requirements

This is a community-based position that involves meeting clients in their homes and at other locations in the greater Calgary area.

Successful applicants may be asked to provide proof of qualifications

A current Criminal Record check (including vulnerable sector screening) and Child Welfare Intervention Record check (checks conducted within the last 90 days of employment may be accepted at the agency’s discretion)

Current First Aid and CPR, or willingness to obtain certification within 30 days of employment

Valid Class 5 driver’s license, a working vehicle, and $2,000,000 liability insurance rated for business use

Working with families may include walking within the community, taking public transit with clients, walking up and down stairs, lifting up to 20 lbs. (e.g., a young child, a bag of groceries), and interacting/playing with children on the floor (i.e., modelling for the parent)

Equal Opportunity

Connections for Families Society is committed to equity, diversity and inclusion and recognizes that a diverse team benefits and enriches our work and is essential to operational excellence. We welcome applications from all qualified individuals.

Note that we are recruiting for two positions: one permanent full-time, and one fixed-term contract (anticipated to be 18 months in duration). When submitting your application, you will be asked which of these two positions you wish to be considered for.

Applications must include a resume and cover letter in pdf format and must be submitted online via our careers portal by Friday, October 2, 2026. Assessment of applications will be ongoing during the posting period.

We thank all applicants; however, only those selected to proceed through the recruitment process will be contacted.