Field Account Manager

The Field Account Manager is a field-based role who drives revenue growth and customer relationships across assigned accounts in their territory by leading the sales process end‑to‑end, executing account plans, and coordinating Technical Sales involvement to secure adoption and long‑term customer partnership within the assigned account base.

Introduction

Join our Account Management team as a Field Account Manager and play a key role in driving revenue growth and strengthening customer partnerships across assigned accounts. Through strategic account management, commercial leadership, and close collaboration with Technical Sales teams, you will help accelerate customer success and support the delivery of innovative solutions that contribute to better health for more people. Based in Mumbai, India, you will be responsible for expanding customer relationships, identifying growth opportunities, and increasing portfolio adoption across your assigned territory.

Grow with us – Your Responsibilities

Build and maintain strong, multi-level, long-term customer relationships to strengthen account engagement, satisfaction, retention, and recurring revenue

Expand Sartorius' share of wallet within assigned accounts by driving cross-selling and multi-product penetration in line with account plans and portfolio objectives

Lead the commercial stages of the sales cycle, including proposal development, negotiation, and commercial closure, while coordinating Technical Sales involvement for opportunity creation, technical validation, and solution adoption

Identify and develop growth opportunities within assigned accounts by leveraging Technical Sales support for validation, trials, and solution design to deepen stakeholder engagement and expand portfolio adoption

Drive adoption of innovative and newly launched products by communicating their value, supporting successful implementation, and delivering NPI-related targets

Integrate newly acquired customers into the assigned account base, capturing new use cases within account plans to support long-term account development and expansion

Maintain accurate SFDC records, document customer interactions, and ensure reliable forecasting and pipeline management to support data-driven territory planning and prioritization

What will convince us

Bachelor's or Master's degree in Life Sciences, Engineering, or a related field

5-8 years of field sales experience within the life sciences or technical industry, including management of mid-sized or large customer accounts

Strong commercial acumen with proven skills in negotiation, opportunity management, and account planning

Excellent communication and stakeholder management skills with the ability to influence decision-makers and partner effectively with Technical Sales teams

High proficiency in SFDC and CRM tools for pipeline management, forecasting, and sales performance tracking

Self-driven, results-oriented approach with the ability to coordinate cross-functional stakeholders and deliver business outcomes

Willingness to travel more than 50% as this role is heavily focused on customer engagement

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

• Join our global team and become part of the solution. We are looking forward to receiving your application.
• www.sartorius.com/careers