Risa Labs

Field Integration Specialist

New York and Tennessee

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

About the Role

Risa Labs is hiring a field-based Success Monitor to be an on-the-ground partner for our customers in New York and Tennessee. You'll be embedded within oncology and radiology practices — delivering hands-on training, building lasting trust with clinical teams, and ensuring Risa workflows (prior auth, radiology, medical oncology, and claims) are adopted with confidence.

Reports to: Head of Customer Success

Salary

New York: 100K-120k

New Jersey: 80-90k

Nashville: 75-85k

What You'll Do

Deliver in-person training and implementation support at customer sites

Be the trusted, go-to resource for clinical and administrative teams on the ground

Identify workflow gaps, troubleshoot in real time, and coordinate escalations with Product and Support

Develop and maintain teaching materials that complement Risa's existing resources

Share structured field feedback to improve training programs and customer outcomes

Stay current on clinical trends in oncology and radiology

What We're Looking For

Bachelor's degree in healthcare related field, health informatics — or equivalent clinical experience

Proven track record delivering in-person clinical training to healthcare teams in real-world settings

Strong communicator: able to translate complex workflows into simple, usable guidance

Organized and self-directed; comfortable managing a field schedule independently

Experience with oncology, radiology, or medical billing workflows strongly preferred

Based in or able to relocate to New York or Tennessee; regular onsite presence required

Why Risa Labs

AI-driven healthcare technology with real clinical impact

A field-first role with autonomy — you own your relationships and your outcomes

Collaborative, mission-driven culture with room to grow

Competitive compensation and benefits

Original posting on Risa Labs's site ↗

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