Shipmercury

Field Operations Specialist

Boston, Massachusetts

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 2 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston.

Mercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility . Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies.

For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs. When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments.

The right person for this job needs to enjoy working from as 10:30 AM to 6:30 PM shift . This role will assist in all activities of our Squads and Express Packages team in Boston.

Daily Responsibilities:

Sort, prepare labels, and ship packages every night.

Solve various client issues on a nightly basis.

Serve as back-up walking courier.

Perform data entry.

Opening/Closing the office/facility

Assisting with customer support tickets

Process Asset Returns

Process AM Field Ops Export/NFO/Import Documents

Preferred Experience:

1-3 years previous experience

Military experience is a plus

Exceptional verbal and written communication skills

Strong analytical and problem-solving skills

Keen attention to detail

Valid Massachusetts Driver’s License

Additional Preferred Skills:

Enjoy working in a fast-paced environment.

Be engaged, proactive, and highly motivated.

Positive attitude

Original posting on Shipmercury's site ↗

Listed on hirly, a job board. hirly is not the employer: Shipmercury is hiring for this role.

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