ZEISS

Field Service Engineer

Ranchi

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hirly's read of this role

Role family: Skilled trades
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 3 Oct 2026

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the posting

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.

Further information at ZEISS India .

FSE_ Ranchi

Roles and Responsibilities
Technical: Maintains Ophthalmology / Microsurgery equipment
Electronic/Optical/Mechanical: Total system level trouble-shooting on
complex multi-symptom problems
Customer satisfaction: Daily interface with doctors and technicians on
equipment status issues. Acts to ensure satisfaction to primary customers
Business growth: Assists in the growth and direction of business in his/her
geographic area
Repairing, installing, and servicing ZEISS medical technology equipment and software
solutions
Accurately diagnosing and resolving technical issues relating to ZEISS equipment and
software applications
Competence in delivering remote service to diagnose or repair
Accurately diagnosing and resolving technical issues relating to IT networks, servers,
cloud based technologies and solutions
Providing technical support to colleagues and customers
Communicate effectively with 2nd level support to ensure issues are reported effectively and
resolved quickly, sharing knowledge with 2nd level and local engineers