Field Supervisor, Dilkon (INTERNAL CANDIDATES ONLY)

** Internal position only. This position is available to candidates currently employed at DigDeep only. **

• Position: Field Supervisor, Dilkon
• Location: Dilkon, AZ (Regular onsite work required)
• Employment Type: Full-time, Hourly, Nonexempt
• Compensation Range: $31.25/hour - $36.36/hour DOE
• Level: Coordinator II
• Reports To: Project Manager
• Supervises: Water & Solar Technicians
• Supported By: Project Assistant, Program team, Operations team
• Education/Experience Preferences: High School Diploma/GED required; Bachelor's degree, or equivalent professional experience preferred
• Start Date: ASAP

We Are DigDeep

The DigDeep Right to Water Project is a WASH (water, sanitation, and hygiene) organization committed to closing the water access gap for the 2 million + people in the U.S. who still don’t have a tap or a toilet at home.

DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project , which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in 2020, in McDowell County, WV. It has since brought clean, sustainable running water to hundreds of families in Southern West Virginia through public - private partnerships with the McDowell County PSD and East Logan PSD in Wyoming County. In addition to clean running water, the project is installing septic systems and connecting households to centralized sewer. The AWP is now expanding into neighboring states of Kentucky and Virginia to continue its quest for clean water for every Appalachian family. Our water projects expanded in 2022 when we launched our Colonias Water Project . This project works to bring clean, running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated, low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents, housing nonprofits, and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now we're getting the water flowing in 5 more communities.

The Opportunity

DigDeep is looking for a collaborative, organized, analytical, detail-oriented person to join our growing Team as the Field Supervisor . Reporting to the Project Manager (PM) , the Field Supervisor works closely with the PM to help ensure overall project priorities are on track as they align with the organization’s Work Plan. The Field Supervisor must be adept at assessing daily/weekly tasks and adjusting as they apply to the needs of the project. Our Field Supervisors work closely with Water & Solar Technicians (W&S Technicians), as well as regularly interact with community members, donors, press, and departments and team members across the organization. You will be the liaison between team members and the PM; therefore, you should be comfortable supervising, as well as reporting out and following the lead of management. As such, we are looking for someone with proven experience supervising people, creating schedules, and delegating tasks, who also has experience regularly and successfully liaising between internal and external stakeholders, while balancing the immediate needs of the project.

Key Responsibilities

This is what you’ll do once you join the team:

Create work schedules for, and monitor attendance of, W&S Technicians

Allocate daily tasks and site work of W&S Technicians according to project priorities and plans

Support Project Manager in overall planning as it aligns to short-term project priorities and goals

Delegate individual responsibilities and projects to W&S Technicians

Supervise and train new and current W&S Technicians as needed

Ensure manpower and resources are adequate to complete daily and short-term projects, and to meet safety needs and ensure best practices

Oversee and supervise the use of machinery and heavy equipment

Understanding and appreciation of occupational safety and health principles, regularly fostering and contributing to a safe working environment

Ensure all safety precautions and quality standards are met by providing training and guidance as needed in a variety of areas, including, but not limited to: safe use of tools, machinery, safety gear, hard hats, and heavy equipment

Complete assigned health and safety trainings, including, but not limited to: OSHA 30, reasonable suspicion, etc., before beginning field work required, and as assigned (including review sessions) throughout employment

Oversee site installations; traveling from site to site to ensure installations are on track to completion and to support crew with any guidance needed

Regularly monitor inventory, proactively ordering supplies before levels are low

Perform routine quality control checks on installations

Troubleshoot and problem solve minor daily, onsite issues when needed

When PM is not present, resolve minor conflicts or miscommunications quickly and amicably between crew members; informing PM immediately

Act as a liaison between crew and Project Manager

Act as liaison between DigDeep and community members, answering questions, providing reassurance and clarity as needed

Support PM in performance management and annual reviews of W&S Technicians

Regularly report project status to the Project Manager

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

Competencies

Analytical Thinking: Begins to analyze information for related trends, patterns, and gaps. Makes logical deductions from information. Identifies and proposes workable options and solutions for any problems and inconsistencies. Gather information needed to address problems and inconsistencies. Prioritize between multiple issues and tasks. Investigates to define problems more accurately. With guidance, determines importance and priorities for action.

Initiative: Begins deeper questioning of processes in order to improve them. Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations. Identifies person, resource, or technology that can provide support and procures their input. Identifies problems/challenges and collaborates with management towards a solution.

Innovation: Actively seeks opportunities to try out new experiences. Beginning to generate innovative responses to current problems. Displays open mindedness and is willing to try new approaches. Adapts readily to changes and needs. Is able to shift attention and priorities in own work in response to needs of their work. Offers suggestions to improve the ways things are done.

Leadership: Works both independently and collaboratively, with frequent leadership responsibilities. Requires frequent guidance. Lead projects as they are assigned with moderate supervision. Listens constructively and responds to colleagues' feedback, and integrates recommendations into assignments. Support team member's projects where needed, but defers to manager for support. Seen as a resource to most junior employees. Demonstrates concern for treating people fairly and equitably.

Personal Development: Displays commitment to improving and learning by seeking opportunities for development. Proposes ideas for own development. Independently reviews own progress. Reflects, analyzes and learns from past performance of self and others, both successes and mistakes. Responds well to new situations that require a stretch/growth.

Professional Commu