Field Technician Lead

ABOUT US

Davis Technology Management is a successful technology company in the IT staffing, Technology Consulting and IT Managed Services sector. Our focus is crafting technical and staffing solutions that empower businesses and foster growth. Our foundation is built on a commitment to our Core Values, and a team dedicated to bridging the gap between innovative IT solutions and businesses seeking to navigate the complexities of the digital age.

At the heart of everything we do, we’re dedicated to exceeding expectations and creating RAVING FANS both within our internal team and amongst our clients.

• Location: DFW
• Employment Type: Full-Time

Overview

We are seeking a Field Technician Lead with strong hands-on experience in Audio Visual systems, low voltage cabling, and customer support . This individual will lead field installations, guide junior technicians, and ensure projects are completed safely, on time, and to a high standard.

The ideal candidate is both technically skilled and customer-focused , capable of troubleshooting complex systems while maintaining professional communication with clients.

Key Responsibilities

Field Installation & Technical Work

Install, configure, and support Audio Visual systems including displays, projectors, conferencing equipment, speakers, and control systems

Perform low voltage cabling installation including Cat6, fiber, coax, speaker wire, and control wiring

Terminate, test, and certify network and AV cabling

Mount displays, install equipment racks, and integrate AV hardware

Troubleshoot AV, networking, and signal flow issues in the field

Team Leadership

Lead and coordinate field technicians on installation projects

Provide guidance and mentorship to junior technicians

Ensure projects follow installation standards, safety requirements, and quality expectations

Coordinate daily field work, materials, and project timelines

Customer Support

Serve as the primary on-site contact for clients

Clearly communicate installation progress and technical issues

Provide post-installation walkthroughs and basic system training for customers

Deliver professional service that creates a strong customer experience

Project Coordination

Work with project managers and operations teams to ensure smooth installations

Review project plans, diagrams, and scopes before installation

Identify potential issues early and escalate when necessary

Document installations, updates, and service work

Required Experience

5+ years of experience in field technician roles

Hands-on experience with Audio Visual systems installation

Experience installing low voltage cabling (Cat5/6, fiber, coax, speaker wire)

Strong troubleshooting skills across AV and basic networking systems

Experience leading or mentoring technicians on job sites

Ability to read project drawings, wiring diagrams, and installation plans

Technical Skills

AV display installation and calibration

Conference room systems and video conferencing equipment

Equipment rack building and cable management

Network cable termination and testing

Signal flow troubleshooting

Basic networking knowledge

Preferred Qualifications

AVIXA / CTS certification

Low Voltage or Structured Cabling certifications

Experience with Crestron, Extron, Q-SYS, or similar control systems

OSHA or job-site safety training

Key Traits

Strong leadership and accountability

Detail-oriented and organized

Professional communication with customers

Ability to work independently in the field

Problem-solving mindsetField Technician Lead (Audio Visual & Low Voltage)