Finance Operations Analyst II

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Finance

Pay Details:

$59,500 - $84,000 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

Review existing processes to identify optimization and improvement opportunities through automation.

• •Provide financial analysis and/or advanced general finance / accounting or related operational support as assigned
• •Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on analysis and review of results within scope of own area
• •Analyze financial performance against benchmarks and reconcile variances and/or research and explain findings / issues to department or business management
• •Coordinate and/or execute on internal and external finance / research projects, audits and/or reporting processes as directed
• •Support the collection of meaningful data and/or research, coordinating efforts with various finance areas
• •Provide accurate and thorough data analysis for own area, interpret findings and make recommendations, and identify and refer complex issues / situations beyond own level of expertise
• •Act as a key Finance Support resource / specialist or representative for own functional unit by providing technical subject matter expertise / analysis or operational process support
• •Act as conduit / coordinator / facilitator bringing in appropriate partners / expertise on key operational issues / initiatives
• •Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations for improvement
• •Identify, document, investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
• •Develop and execute on reporting functions and/or produce consolidated or aggregated reporting as appropriate
• •Manage relationships with customers and other areas of TD Finance

SHAREHOLDER

• •Prioritize and manage own workload to meet SLA requirements for service and productivity
• •Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• •Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
• •Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
• •Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
• •Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• •Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others
• •Identify, recommend and effectively execute standard practices applicable to the discipline
• •Adhere to internal policies/procedures and applicable regulatory guidelines
• •Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• •Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• •May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies

EMPLOYEE / TEAM

• •Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• •Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• •Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• •Participate in personal performance management and development activities, including cross training within own team
• •Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• •Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
• •Contribute to a fair, positive and equitable environment that supports a diverse workforce
• •Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• •Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area (e.g., processing environment, applications, software, hardware, products)
• •Sound level knowledge with some form of related training and/or related experience or skills
• •Ability to execute on routine requests
• •Identifies key operational / reporting / process issues for own area
• •Provides thorough analysis and/or specialized reporting or operational/process support
• •Requires general understanding of the overall function and/or businesses supported
• •Some complexity in operational / reporting / process and/or analysis function generally requiring a short term focus
• •May lead small scale initiatives or work stream packages for assigned area
• •Completes work within specifically defined parameters with guidance / direction from management as necessary
• •Generally reports to Team Leader or Manager

EXPERIENCE & EDUCATION

• •Process automation and enhancement
• •High School diploma
• •Undergraduate degree/ college diploma preferred
• •3+ years relevant experience

Work activities include a blend of highly collaborative activities and individual deliverables. Individuals are expected to be onsite 4 days a week.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

• Our Total Rewards Package
• Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includ