Financial Crime Transaction Monitoring Officer

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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

• The Financial Crime Transaction is responsible for alert reviews, investigations, timely escalation, and remediation activities within the Transaction Monitoring Activities.
• The role is responsible for conducting the Bank's Transaction Monitoring activities and ensuring the effective execution of all relevant Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and broader Financial Crime Compliance controls and activities, in line with applicable laws, regulations, and internal policies.

Job Description

• •Attention to Detail: Ensures accuracy and thoroughness in all monitoring tasks;
• •Review and investigate transaction monitoring alerts in a timely and risk-based manner;

Alert Review and Investigation:

• •Assess unusual or suspicious transactions and customer behaviour;
• •Conduct detailed investigations using internal and external sources of information;
• •Escalate suspicious activities in accordance with established procedures;

Suspicious Activity Escalation and Reporting:

• •Support the preparation and submission of Suspicious Transaction Reports (STRs) to the relevant authorities, where applicable;
• •Ensure all escalations are appropriately documented and justified;
• •Execute daily transaction monitoring activities in line with regulatory requirements and internal policies;

Transaction Monitoring Operations:

• •Monitor customer transactions across products, channels, and jurisdictions;
• •Ensure alerts are managed within agreed service level agreements (SLAs);
• •Collaborate with KYC/CDD teams to obtain relevant customer information required for investigations;

Stakeholder Engagement:

• •Assess customer profiles, expected account activity, and source of funds information during alert reviews;
• •Assist in the testing, tuning, and optimization of transaction monitoring rules and scenarios;

Continuous Improvement:

• •Provide feedback on system effectiveness and false-positive trends;
• •Support the implementation of new monitoring controls and technologies;

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)