FL Customer Service Support [FLO FLC]

Duties and Responsibilities:

Liaise closely with customers and operations team on order fulfillment, inventory & shipment related activities

Working closely with operations team to provide information/ feedbacks to customers on operational issues and co-ordinate with customers to resolve all issues

Generate KPIs and transactional reports to internal and external customers on a timely basis

Verify vendor invoices and liaise with vendor for any discrepancies

Monitor the usage of warehouse supplies and raise POs for replenishment

Coordinate the urgent order fulfillment with customer, operations and transporter

Ensure the accuracy and timely update of system transactions

Perform other required duties or task when assigned

Maintain compliance with all company policies and procedures

Any other duties as assigned by manager from time to time

Requirements:

ITE / Nitec /Diploma in Business Studies/Administration/Management, Logistics/Transportation or equivalent

At least 1 year of relevant working experience in the logistics industry preferred

Computer proficiency (MS Office – Word, Excel and Outlook) & Warehouse Management System (WMS) / Exceed System

Good verbal and written communication skills, including ability to effectively communicate with internal and external customers

Must be able to work as part of a team in a fast paced and pressured environment

Positive Attitude and Good Team Player

• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .