Flight Coordinator

Position Overview

Freight Runners Express is seeking a highly organized and detail-oriented Flight Coordinator to support our growing air cargo and charter operations. We are a 24/7/365 operation.

**This is a 3rd-Shift position**

Days/Hours

Mon 9PM - Tue 5AM

Tue 9PM - Wed 5AM

Wed 9PM - Thu 5AM

Thu 9PM - Fri 5AM

Fri 9PM - Sat 5AM

This role is similar to positions such as dispatch coordinator, logistics coordinator, or operations specialist in other industries. If you thrive in fast-paced environments where priorities shift quickly—and enjoy coordinating people, schedules, and real-time operations—this role could be a great fit.

You’ll serve as a central hub of communication, ensuring flights are scheduled efficiently, customers are informed, and operations run smoothly from start to finish.

Key Responsibilities

Coordinate and schedule flights based on customer needs, aircraft availability, and crew schedules

Act as the primary point of contact between pilots, customers, maintenance teams, and internal departments

Monitor multiple communication channels (phone, email, internal systems) and prioritize tasks in real time

Track flight activity and proactively address delays, changes, or operational challenges

Provide timely updates and high-quality service to customers throughout the flight process

Identify opportunities to enhance service, including schedule adjustments or additional flight needs

Ensure all trip details are accurate, documented, and communicated clearly

Maintain detailed records of flight schedules, communications, and operational updates

Collaborate with internal teams to resolve issues quickly and keep operations running efficiently

What We’re Looking For

We welcome candidates from a variety of backgrounds, especially those with experience in:

Customer service in fast-paced environments

Trucking and logistics coordination

Airline or airport operations

Dispatch or scheduling roles

Key skills and traits:

Ability to process information coming from multiple sources at once

Strong organizational and time-management skills

Clear and professional communication (written and verbal)

Comfort working in time-sensitive, rapidly changing situations

Problem-solving mindset with a focus on solutions

Customer-first attitude with the ability to build trust and relationships

Experience with scheduling, dispatching, or coordinating operations is highly preferred

Benefits:

Medical/Dental/Vision/Life/Disability Insurance

401(k) with company match

Paid holidays and PTO accrual

Applicants must be able to pass all background checks and pre-employment drug test

FRE/ACE is a part 135 airline operating in Milwaukee for 40 years. We offer newer facilities, heated hangars, updated aircraft and avionics, and friendly atmosphere. We are a growing company with plenty of room to advance your career with management opportunities. We are proud to be a drug and alcohol-free workplace and require pre-employment prohibited substance testing. Each applicant must be a United States citizen or have the legal right to work in the United States. FRE/ACE is an equal opportunity employer.