Flight & Logistics Coordinator

POSITION OVERVIEW

Blachford Lake Lodge is seeking a Flight Coordinator / Expeditor to manage the logistics that keep a remote, fly-in wilderness lodge running smoothly. This role owns the flow of people and cargo to and from the lodge — booking and coordinating charter and scheduled flights, planning guest arrival and departure logistics, and organizing the shipping of supplies, equipment, and materials in and out of a location with no road access. It is a coordination-heavy, detail-driven role suited to someone who is calm under changing weather and schedules, communicates clearly with guests and pilots alike, and takes genuine satisfaction in a well-run logistics chain.

KEY RESPONSIBILITIES

Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge

Build and maintain guest arrival and departure schedules, adjusting quickly for weather delays, changing group sizes, and last-minute itinerary changes

Act as the lodge's point of contact with air carriers, confirming manifests, weight limits, and cargo requirements for each flight

Communicate clearly and proactively with guests before arrival — flight times, baggage limits, what to expect from a fly-in transfer

Coordinate the shipping of food, fuel, equipment, and other materials to and from the lodge, tracking orders and flagging delays before they become operational problems

Maintain accurate logs of flights, manifests, and freight for operational and safety records

Work closely with the Lodge Manager and department leads to align flight schedules with guest programming and staffing needs

Troubleshoot logistics issues in real time — weather holds, mechanical delays, missed connections — and keep affected guests and staff informed

QUALIFICATIONS

Prior experience in logistics coordination, dispatch, travel/flight booking, or a similarly detail-intensive scheduling role

Comfortable working with air carriers, manifests, and cargo/weight restrictions; aviation or remote-operations experience is an asset

Excellent organizational skills and composure when schedules change on short notice

Strong written and verbal communication skills for guest-facing coordination

Proficiency with standard scheduling, spreadsheet, and communication tools

Willingness to live and work on-site at a remote, off-grid lodge for the season

Hospitality or guest-service experience is an asset given the guest-facing nature of the role

WHAT WE OFFER

A unique opportunity to work at an award-winning wilderness lodge in the Northwest Territories

On-site accommodation and meals included for the season

A close-knit team environment in one of the world's premier aurora and wilderness destinations

Competitive seasonal compensation