MSPbots

Forward Deployed Engineer, AI Staff

Remote

hirly Pro

Get in front of the people hiring at MSPbots

Reach the hiring manager at MSPbots on LinkedIn, from your own account
hirly applies to this job for you, with unlimited applications
A resume and cover letter written for this job, unlimited
The hiring manager and recruiter at MSPbots, with contact details

Get Pro for this job →

$49 a month · ₹1,999 for 30 days in India · cancel any time

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Matched against 2.9M live jobs from 210,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude or ChatGPT and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority: Lead / management
Country: PH
Work mode: Remote-friendly
First seen by hirly: 23 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Forward Deployed Engineer, AI Staff — MSPbots

Most MSPs know their processes are a mess. They can't write a usable SOP, don't know which of their workflows would actually make a good AI agent, and won't self-serve their way to one.

That's where you come in.

You'll sit inside the client's operation, extract the real process from the chaos, and ship a working agent on our stack — in days, not months.

What you'll actually do:
🔹 Run discovery sessions to find the 1–3 processes worth automating (and say no to the rest)
🔹 Turn a messy, undocumented process into a real spec
🔹 Build the agent on our deepagents-based harness — tools, subagents, memory, human-in-the-loop approvals
🔹 Wire it into the client's real data, safely, with tenant isolation intact
🔹 Run shadow-review until the client trusts it, then ship the runbook and train their team

Who we're looking for:
✅ 2+ years in MSP operations (or 1+ year at MSPbots in a client-facing/delivery seat) — you can read a ticket flow or collections process and know where the pain is
✅ Code-literate — you don't need to write Python from scratch, but you need to catch when AI-generated code or SQL is wrong even though it runs
✅ Comfortable with ambiguity — you can turn "our dispatch is a mess" into a spec without being handed a perfect ticket
✅ You've automated something yourself before, even informally — a script, a workflow rule, a bot
✅ Confident on camera with a skeptical client, including when the answer is "this isn't ready to automate"

✅ Willing to work between 8 AM - 5 PM CST

Original posting on MSPbots's site ↗

Listed on hirly, a job board. hirly is not the employer: MSPbots is hiring for this role.