Clera

Forward Deployed Operator

San Francisco

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hirly's read of this role

Seniority: Mid level
Stated salary: $150,000 – $200,000 per year
Country: US
Work mode: On-site / unstated
First seen by hirly: 2 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

About the Role

Join a healthcare workflow automation team as a Forward Deployed Operator, owning the delivery and ongoing reliability of customer automation workflows. You will work directly with healthcare operations teams, turning real-world processes into practical automations while sharing customer insights with product and engineering.

What You'll Do

Lead customer engagements from proof of concept through kickoff and implementation, building and delivering workflows with AI-assisted tools.

Discover healthcare processes and standard operating procedures, then translate them into clear workflow requirements.

Manage several implementations at once and monitor production workflows, investigating failures as customer systems change.

Become the primary relationship owner for customers moving from proof of concept to a full contract.

Share recurring issues, edge cases, and customer needs with engineering to help guide product improvements.

What We're Looking For

At least 1 year of experience in a customer-facing, operations, or implementation role.

Strong attention to detail and the ability to turn ambiguous needs into actionable specifications.

Comfort learning AI tools and working with no-code or low-code automation platforms, including browser automation workflows.

Clear communication skills and the ability to build trust with non-technical healthcare stakeholders.

A flexible, resourceful problem-solving approach; an engineering background is not required.

Compensation & Benefits

Annual salary: $150,000 to $200,000 USD. Visa sponsorship is not available.

Location

On-site in San Francisco, California, United States.

Original posting on Clera's site ↗

Listed on hirly, a job board. hirly is not the employer: Clera is hiring for this role.

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