Founding Sales Development Representative

• Location: New York City, in person 5 days a week
• Experience: 9 to 15 months of BDR experience, ideally selling into SMBs
• Compensation: Competitive base plus commission

About Frontdesk

Frontdesk builds AI workers for customer-facing businesses. We help SMBs and mid-market companies answer calls, qualify leads, follow up with customers, manage tickets, and automate customer operations across voice, SMS, chat, email, and CRM.

We are growing quickly and looking for a hungry Cold BDR who can help us build a repeatable outbound engine.

The Role

You will be responsible for identifying, researching, and booking meetings with qualified prospects. This is a high-volume outbound role for someone who already has some BDR experience and wants to level up quickly in a fast-moving startup.

You should be comfortable cold emailing, calling, testing messaging, handling rejection, and working closely with sales leadership to figure out what works.

What You’ll Do

Prospect into SMB and lower mid-market accounts across target verticals

Build lead lists using tools like Apollo, LinkedIn, and company websites

Write and send personalized cold emails

Make daily cold calls to decision-makers

Book qualified meetings for Account Executives or founders

Track activity, responses, and learnings in the CRM

Test messaging across different industries and buyer personas

Learn the product deeply enough to explain the value clearly

Give feedback on what prospects are saying in the market

What We’re Looking For

9+ months of BDR, SDR, or outbound sales experience

Experience selling to SMBs is strongly preferred

Strong written communication skills

Comfortable making cold calls every day

High ownership, high energy, and strong follow-through

Competitive and resilient, without needing a lot of hand-holding

Curious about AI, startups, and sales

Organized enough to manage a high-volume outbound process

Excited to work in person with a fast-growing team

Nice to Have

Experience selling SaaS, AI, telecom, CRM, customer support, or SMB software

Experience using Apollo, HubSpot, Salesforce, Instantly, Smartlead, Clay, or similar tools

Prior success booking meetings through cold email and cold calling

Experience prospecting into industries like property management, healthcare-adjacent businesses, home services, retail, or local services

What Success Looks Like

In your first 30 days, you will learn the product, understand our target customers, shadow sales calls, and start booking meetings.

By 60 days, you will be running your own outbound sequences, calling prospects daily, and consistently generating qualified meetings.

By 90 days, you will be one of the core drivers of our outbound pipeline and helping us identify which verticals, messages, and campaigns are working best.

Why Join

In person in NYC (5 days a week) office required

Join an early-stage startup growing quickly

Work directly with founders and senior sales leaders

Sell a product that is easy for SMBs to understand and care about

Learn how to build outbound from the ground up

Strong path to Account Executive for top performers

Excited to work in person with a fast-growing team