Fraud Operations Analyst, Bridge (CDMX)

Who we are:

About Stripe:

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About Bridge:

Bridge, a Stripe company, makes it easy for businesses to move, store, and accept money using stablecoins. Through Bridge's APIs, companies can send and receive payments across fiat rails and multiple blockchains, launch and manage their own branded stablecoins, hold balances in custodial wallets, and issue cards that spend directly from stablecoin balances. Stripe acquired Bridge in February 2025, and together we're building the financial infrastructure for a world where money moves at internet speed.

As part of our Bridge Fraud Operations team in Mexico City, you'll join a young and growing team at the center of this work. You'll help protect a fast-growing stablecoin platform, investigate new and evolving fraud patterns, improve existing processes, build new ones, and bring fresh ideas to how the team works.

About The Team

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you'll do

Responsibilities

Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors

Conduct investigations on merchant accounts to support financial partner requirements

Assess risk factors and trends of potentially fraudulent activity

Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience

Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance

Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

Some experience in fraud analysis, fraud investigations, or fraud operations

Experience using data to make assessments and judgments

A team-focused mentality and effective problem-solving skills

The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented

You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off

You are available to work 100% in-office on Av. Paseo de la Reforma, Mexico City. We're open to people relocating from other Mexican states, and you may be eligible for relocation assistance from Stripe, depending on the distance you'd be moving from.

Preferred Qualifications

Fraud experience in payments, e-commerce, or fintech mitigating digital and card-not-present fraud

Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools

Prior fraud experience across multiple industries and verticals

Experience in a high-growth technology company

Experience working from a queue