Freight Broker - Independent Contractor

NATURE AND SCOPE

The Freight Broker matches the shipper with transportation services in order to transport goods and vice versa. They act as liaisons, ensuring timely, cost-effective, and safe freight delivery while maintaining strong relationships with clients and transportation companies. This role involves negotiating rates, tracking shipments, and resolving issues, while adhering to all regulatory requirements.

DESCRIPTION OF DUTIES

Freight Brokers are required to apply the ‘Cradle to the Grave’ approach

Locate suitable transportation carriers to facilitate freight movement from the point of origin to the destination.

Based on assigned locations, build a database of carriers through daily prospecting to facilitate efficient and prompt movement of customers’ freight

The database should include carriers with the capacity for the following:

- Power Only

- Dry van reefers

- Drop trailers

- Specialty equipment (Flatbed, Step decks and heavy haulers)

Create the loads under the correct customer category

Accurately build and close off all jobs within the system

Ensure the database is updated to reflect the customer's required information

Maintain carrier database

Ensure each carrier's insurance data is updated within the system during setup

Screen carrier reviews for unacceptable behaviors before onboarding a carrier

Follow up on carrier payments with the relevant personnel

Complete weekly carrier performance review and submit to relevant personnel

Ensure carriers submit PODs within the specified time based on the customer’s requirement

Build a database of manufacturers/distributors through daily prospecting to cater for opportunities to increase freight movement

Communicate with customers on delays with any shipment.

Customer should be informed of any delay or setbacks of load movement to minimize further escalation

Ensure every driver is setup using the required system

In the process of booking a load, brokers ensure that carriers understand the importance of tracking the shipment.

MINIMUM REQUIREMENTS

2+ years’ experience as a Broker. Operations Management experience would be an asset.

5 successful passes or more at CSEC or equivalent. Diploma in a related field is preferred.

Good working knowledge of Microsoft Office Suite (Word, Excel, Outlook)

Protect company and customer information in accordance with company policies and procedures.

Self-motivated and able to work independently

SKILLS

A strong work ethic

Outstanding people skills

Knowledge of carrier sourcing, rate negotiation, and shipment coordination.