Sutherland

French Customer Service

Cairo, Cairo Governorate, Egypt

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Matched against 2.7M live jobs from 200,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority: Mid level
Country: EG
Work mode: Remote-friendly
First seen by hirly: 24 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This is a full-time on-site role located in Cairo  for a  Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering  exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of  customer satisfaction .

Your  day-to-day responsibilities  will include:

📞 Handling customer interactions with  efficiency  and  empathy .
🛠️ Providing  tailored solutions  to meet customer needs.
🌟 Ensuring a  positive customer experience  through  effective communication  and  professional phone etiquette .

If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!

🚀 We’re Hiring Talented People! 🌟

Fresh Grads are welcome to apply! 🎓

🔑  What we’re looking for:

✅  Fluency in French  is a MUST! (B2/C1 level)

✅ Strong skills in  Customer Service  &  Customer Support  🤝

✅ Proven ability to  enhance Customer Satisfaction  &  Customer Experience  💯

✅  Problem-solving ,  active listening , &  attention to detail  👂💡

✅ Experience in a  customer-facing role  and familiarity with  CRM tools  is a plus! 🖥️

✅ Proficiency in  professional phone etiquette  &  communication techniques  is a plus 📞💬

💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟

All your information will be kept confidential according to EEO guidelines.

Sutherland is a global leader specializing in AI , automation , cloud engineering , and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.

With a strong emphasis on digital engineering services , we deliver innovative technologies and business process excellence , creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions , including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.

Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model , enabling rapid innovation and supporting sustainable business growth.

Original posting on Sutherland's site ↗

Listed on hirly, a job board. hirly is not the employer: Sutherland is hiring for this role.

Browse similar roles

More roles at Sutherland

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job